Questions & Answers

Q: QuestionHow much clearance do I need from the range top to the bottom of the microwave.

Asked 4 years ago by Wildcat.

• A:Answer Hello Wildcat! There needs to be 30" from under the cabinet to the top of the stove per the Installation Instructions. https://bit.ly/3ickKUb

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionNeed delivery, installation, and haul away services. Do you provide the services and how much is the fee?

Asked 4 years ago by Garrity.

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan this microwave be used on the counter top as well?

Asked 4 years ago by Ree.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer I suppose it could but would be awkward looking since the cord comes out of the top of the unit. The door may drag on the counter as well.

  Answered 4 years ago by ValRUNSVerified Purchase

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Q: QuestionHow far above is min. inches that microwave and stove should be apart?

Asked 4 years ago by Lilly.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Unless you have a space over the oven were the cabinets are, I wouldn’t put a microwave in. I have 17” between microwave and oven. Hope that helps.

  Answered 4 years ago by ChuckVerified Purchase

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Q: QuestionWhat current model Microwave is substantially the same as Model WMC50522AS? Unfortunately my microwave just died today...

Asked 4 years ago by playingtapsformymicrowave.

• A:Answer playingtapsformymicrowave, model WMC50522HZ is the closest Microwave to yours that we have available at this time. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the top vent speed CFM?

Asked 4 years ago by John.

• A:Answer Hello John! The CFM on this mode is 300. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDo the key pad numbers light up at any point?

Asked 4 years ago by RichardH.

• A:Answer Hi Rich, this model Over-the-Range Microwave, does not have a back lit keypad. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the Number Code Legend for the Preset Numbers? For the Preset Cooking and Reheating buttons it says to select the food item code and there is no description? Very confusing. I can find any literature in the user guide or documentation.

Asked 4 years ago by Dean.

• A:Answer My installer threw out these documents. I have no sticker inside the door, and customer service said they can’t send me one. I tried to go to a retailer today to see a Whirlpool microwave they might have one…no luck either! I need someone to send a picture!

  Answered 4 years ago by Jube

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Q: Questionwhats the difference in an fw and an hw model

Asked 4 years ago by Anonymous.

• A:Answer I called Whirlpool and the only difference is the FW is an older model that they don’t sell anymore.

  Answered 4 years ago by dkvetVerified Purchase

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Q: Questiondoes whirpool microwave W10918338A have fuses for light? bulb went out when removing bulb broke off from base got out but trip breaker replaced with new bulb but not working? does it have a fuse that could be problem??

Asked 4 years ago by dano.

• A:Answer Hey dano, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. You will need to obtain the correct model number, by opening the door on the unit and then looking on the left frame (not the door) where you will find the model and serial number. We’re looking forward to hearing from you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhile boiling eggs on the stove top the fan automatically came on and I couldn’t turn it off. It turned itself off when I was finished cooking. Is there a sensor in the fan, or shall I contact the manufacturer?

Asked 4 years ago by Russ.

• A:Answer Hello Russ, yes, there is a sensor on this model. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhen using the recirculating vent option, how does the air circulate from the top or back of unit if it's up tight on the top cabinet and against the back wall?

Asked 4 years ago by CuriousC.

• A:Answer Hello CuriousC! The air will be taken from the bottom and vented from the front top back into the home. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI want to replace ours as it is broken, where can I go and buy one? What store sells this model in Fort Lauderdale, Florida?

Asked 4 years ago by Anonymous.

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes anyone know how to turn on the silent mode on this microwave, does it have a silent mode?

Asked 4 years ago by user1723.

• A:Answer Hello user1723! Unfortunately, this does not a silent mode. We do apologize.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI just bought this micowave wear is the start button what is charcoal filter

Asked 4 years ago by kathy.

• A:Answer The start button took me a while too. By trial-and-error, I determined that the start button is the little ">" symbol on the bottom left of the control panel. I have not worried about the charcoal filter yet, and don't know where it is. I have yet to find any useful users' guide or other documentation.

  Answered 4 years ago by GeneVerified Purchase

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Q: QuestionWhile I realize noise is relative, can anyone tell me how noisy the vent fan is and how well it work?In context, the one I have now, not a single person can hear the TV or carry a conversation when the vent is on. For that matter, there’s oil everywhere,

Asked 4 years ago by CuriousGeorge.

• A:Answer Hey CuriousGeorge, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can provide further assistance.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan the clock read out light be intensified?

Asked 4 years ago by Sal.

• A:Answer Hi Sal, the display brightness is not adjustable on this particular model.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the size of the plate?

Asked 4 years ago by Anonymous.

• A:Answer Hi! The turntable inside this unit measures 12 inches in diameter. Hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhere in the back of the microwave is the power cord located as you face the front of the microwave

Asked 4 years ago by Bill.

• A:Answer Hi Bill, it appears to be in the center of the unit. Here is the link to the installation documents. Page 9 will have the instructions for making the power connection for this model https://bit.ly/3t5BkbO

  Answered 4 years ago by WhirlpoolTeam

  
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