Questions & Answers

Q: QuestionWhere can I order or get the model number for the deli drawer mine broke smh??

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Contact the Whirlpool Customer Experience Center: USA 1-800-253-1301 Canada 1-800-807-6777

  Answered 5 years ago by Dan32901Verified Purchase

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Q: QuestionWe’ve had this refrigerator for just over one year now. Suddenly the water quit dispensing which then in turn means no ice is being made. I tried to unplug the appliance to reset the computer but that didn’t work. Any ideas?

Asked 5 years ago by Kimberley521.

• A:Answer These appliances are made in the USA. I’d contact the company you bought yours from and get a service guy out to your home. I’ve learned over the past 4 years you always buy the extended warranty. The service fee is a small price to pay verses having to replace the entire frig. Good luck!!

  Answered 5 years ago by Laura

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Q: QuestionCan you set the freezer side warm enough so that it can function as a refrigerator? I.e. use the unit as a full refrigerator?

Asked 6 years ago by fullrefrigerator.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer The answer to this question in my opinion would be NO. If the side by side has a ice maker, and the freezer side was set ther temp as the refrigerator. I believe the ice cubes would not not have a good solid ice cold consistency.

  Answered 6 years ago by ChuckyVerified Purchase

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Q: QuestionIs it necessary to purchase a 3-year protection plan ? If yes, should we go with Whirlpool or Best Buy plan?

Asked 6 years ago by HAPPY8.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer In my opinion, it is an absolute to purchase a 3-Year protection plan. The technology is so advanced no a days, if something does break which I hope it doesn't we could never fix the issue ourselves. I choose the 3 year Best Buy Plan, I have had nothing but positive results from working with the Best Buy "Geek Squad". Also when we purchased our Whirlpool Refrigerator we weren't aware of the Whirlpool option. That being said, I still would have chosen the Best Buy support plan.

  Answered 6 years ago by GaryVerified Purchase

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Q: QuestionWhat warranty comes from the manufacture

Asked 6 years ago by Boudreaux.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Hello Boudreaux, model WRS588FIHZ has a 1 year limited warranty along with a second through fifth year limited warranty on cavity liner and sealed refrigerator system. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs this a single evaporater refrigerator?

Asked 6 years ago by Curious.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Yes, this is a single evaporator unit.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes the refrigerator come with a 3 pronged power cord or do you need to buy that?

Asked 6 years ago by Shizzle.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Yes, cord is attached and taped to backside of unit for shipping,

  Answered 6 years ago by SamuelBVerified Purchase

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Q: QuestionCan you get this model without water and ice in the door?

Asked 7 years ago by Heimy.

This question was asked about the related product: Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - White

• A:Answer Not sure check with Best buy

  Answered 7 years ago by jdeanVerified Purchase

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Q: QuestionWe have horrible city water and our current fridge allows us to put ice cubes in the holder and still use the dispenser without the unit making the cubes. Does this unit have the ability to do that?

Asked 7 years ago by Jbarr.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Yes, you can. We currently do just that with a similar Maytag model (same company) that allows us to not use the inside ice maker. We are in the US Virgin Islands and we use cisterns filled with Rain and/or Well Water. We put two trays of ice in the freezer and use them to fill the ice storage built in the freezer door. We can finally use ice dispenser on the outside of the freezer door.

  Answered 7 years ago by Ogcvi2

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Q: QuestionWhat is the material of the refrigerator shelves and the bins? Can the shelves be adjusted?

Asked 8 years ago by marylou.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Marylou, the shelves of this particular model are as follows: 1 Fixed Full-Width Glass Shelves, 3 Adjustable Full-Width Glass Shelves, 1 Full-Width Plastic Drawer, 1 Dairy Bin, 2 Adjustable Gallon Bins, and 2 Adjustable Two-Liter Bins that are also plastic.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionI have the whirlpool W10806896A refrigerator. It's 3 weeks old. When I first received the fridge, the ounce counter would show on the display as I filled my bottle. It no longer shows on the display. How can I get that to come back on?

Asked 4 years ago by Erica.

• A:Answer Hello Erica, if you could please verify the model number we would be happy to assist you further.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes keeping the milk stored on the door keep it cold enough compared to storing it IN the fridge on a shelf?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer So far it does. I've only had the refrigerator for 5 days though.

  Answered 4 years ago by mdrtechguruVerified Purchase

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Q: QuestionIs this finger print resistant?

Asked 4 years ago by Sher.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Sher, this Whirlpool® Refrigerator is Fingerprint Resistant Stainless Steel. Thank you for your interest in our Whirlpool Appliances!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat type of gas or freon does this fridge use

Asked 4 years ago by Me.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Hello Me! This model uses R-134A refrigerant. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionAre you pick up the old refrigerator?

Asked 4 years ago by Sue.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer Hello Sue. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs this refrigerator smudge proof?

Asked 4 years ago by smudges.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer No. This is not smudge proof.

  Answered 4 years ago by CoolDad721Verified Purchase

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Q: QuestionWhat is the capacity of the ice maker? How much ice does it hold?

Asked 4 years ago by Fridge.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer I don't see anything in the specs that answers this question, however if I had to eyeball it I would say the icemaker holds about 6-7 cups of ice. Not sure the size of your household, however it's just me in my home and I turned the ice maker off once the bin was full and it's still a nice amount of ice in there. I've only had my fridge for two weeks and getting a replacement this weekend, however I will say the icemaker is slow and on the loud side when it's dropping ice. It doesn't bother me at all since I know what it is, however if you want faster ice production, you may want to go with a different model. The freezer has loads of space with the ice in door feature though, so it really depends on how you want your freezer to function and what's most important to you.

  Answered 4 years ago by WendyVerified Purchase

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Q: QuestionIce maker not making ice. Brand new the first 5 days was working fine. Went to dump the ice and now not working.

Asked 4 years ago by Van.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer I've not experienced that issue. Perhaps the ice bucket is not seated properly. The ice sensor arm might be stuck in a raised position. The Electronic door controls may have been miss directed to off? Check that the interior icemaker "On / Off Button" behind the ice bucket hadn't been shut off accidentally when replacing the bucket. Check that water is not impeded. Lastly, unplug and plug in the unit and let the control board reboot. Good luck.

  Answered 4 years ago by FridgeVerified Purchase

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Q: QuestionDoes this include the water hook-up kit?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel

• A:Answer I think I had to pay a small amount for the hook up . But my problem was there was not a shut off water valve inside my kitchen behind my old refrigerator and that meant the refrigerator could not be installed and I had to at for a plumber to come and install the valve before I could set up a new appointment. Which was another nightmare until I spoke to the Last Young lady in the delivery department who finally put all of my appointments together so delivery, set up, and removal could happen in one day. I am happy to have my refrigerator

  Answered 4 years ago by GeeGeeVerified Purchase

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