“Hello. When my washer gets to spin, it stops. Happens more when I have a heavy load like towels or sheets, but sometimes with clothes as well. Any advice?”
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Don’t over fill.
Sorry, there was a problem. Please try again later.Hi Lisa, we're sorry to hear of this. We suggest making sure the items are placed evenly inside the unit. Also, it's important that the Washer is level. This can cause the load to be out of balance. You can check this by referring to page 9 of the Owner's Manual, linked here: https://bit.ly/3FEfIZW If you continue to have issues, please reach out to us at 866-698-2538 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM EST for further assistance. We hope this helps!
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