Customer Ratings & Reviews

service was great and any questions that I had the employees answered them!!!

I have bought HP laptops from Best Buy for years and years. The geek squad is always helpful and my WebCam was fine. User being an idiot lol, there’s a shutter on the web cams now they’re used to not be.

Geek Squad was great with returns and help with my device issues.

Geek squad was so ready to repair my laptop after i broke my screen. The support they give is immense. They mean what they say. It’s worth it

Good options recommended is better have it and dont use and dont have it and need it

Sure, Geek Squad is known for its tech support prowess. They offer a wide range of services, from troubleshooting computer issues to setting up smart home devices. One of their standout features is the 24/7 support, which can be a lifesaver when you're dealing with tech problems at odd hours. Their team is knowledgeable and patient, explaining things in a way that's easy to understand. However, their services can be a bit pricey, especially for one-time fixes. It's best to consider their total tech support membership if you frequently need tech help.

I love love love geek squad. I was skeptical at first but I purchased it anyway and of course the time came where I needed it and it the process was so easy! Thank you for providing such a great product and service.

It's $50 but worth it! You never know what can happen in two years and that is exactly how long I will be really needing my Chromebook for while I'm in college. I saw this same Chromebook on Amazon and it had a two year protection plan for $100. This one saves money and you can actually talk to a person if you ever come into some protection issues. Protect yourself out here digitally y'all!

I got this computer months ago, no major issues yet, so no need for me to call Geek Squad for customer service. I’m sure that if it ever happens, though, they’ll be there to help me out.

great store , best customer service named Sam . Sam is very kind and considerate ,hope he gets this to his manager.

We bought this for protection. Hopefully we won’t ever need it, but I’m thankful we have it. I feel like it’s a great probe for coverage.

It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

I love the Geek Squad there a great bunch. They have great specialty in all your electronics problem, no matter how big or small

This is a great product to have with your laptop. They are always fast when you need assistance in fixing an issue.

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The best purchase ive done the garante has so many benefits

Excellent offer and glad to have the service. It's for my grandson so we can relax because it's covered

Peace of mind for me. Not a very computer minded person. I am so happy I have a professional team to support me.

Great little labtop. It runs very fast on most applications. The battery life on it is great. I really like the 15.6 screen size. The touch screen on it works very well. It's got Bluetooth so it can pair up with different speakers that I have. Overall it's an awesome laptop

This one is most definitely a no brainer folks! Suggested for necessity, not a sales gimmick. A freshman at college should be properly prepared for any curveballs life might throw at them. We were thrilled that is protection service was offered to us.