Customer Ratings & Reviews

I always buy my laptops at Best Buy. Part of the reason for that is because of the available warranty. I travel all the time for business and need a warranty that is good at any Best Buy. I have had to use these warranties before and have never had a problem having them honored. I would not buy a computer without one!

Great insurance against accidental breakage. I have been able to get a new computer for a much-reduced price when my computer had unrepairable damage. I was exceedingly please to have this protection. It costs a little more when purchasing the computer, but it proved to be a life-saver when the computer was damaged beyonf repair and I got a new computer almost free.

[Employee of bestbuy] I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

I purchased this Geek Squad Service, but I have yet to need to use it. Hopefully I won't need it, but is good to have if I do.

The staff worked on my laptop To see if it had been compromised due to malware. Great job. Very knowledgeable.

Well worth the money to have tech support. Already helped me fix a glitch I created Got the computer back quickly

Great product for the price would recommend anyone getting it

The agent went to my house and check my house tv that was broken good thing a purchase the 5 year warranty and because it’s been discontinued already and they don’t have parts for it they gave me a store credit same amount that I purchased the tv and got me a big one instead thank you geek squad

My absolute FAVORITE benefit of Geek Squad service is the nation locations. Having kids way at college puts my mind at ease knowing that service and help is already set up and right around the corner for convenience!

[Employee of bestbuy] My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

Agents installed our new trash compactor and it fit into previous space provided in our cabinet. They also removed the old trash compactor and loaded it on their truck for us. Agent came out prior to measure space and looked at items that may fit in the area. Extremely helpful. This also provides for warranty on items purchased.

This works perfect for office use. I enjoy using it for everyday online as well.

Great laptop! Solid build and easy to handle. A tad bit heavy.

The primary benefit of having a one-year assurance plan for my laptop has been the peace of mind it provides. Knowing that I am covered against unexpected accidents, hardware failures, and other unforeseen issues has allowed me to use my laptop without constantly worrying about the potential costs of repairs.

Great service, I recommend this protection to anyone.

What I like about the geek squad is that it is super easy to install and fast, they help you with many things and it takes away one more worry if something breaks down.

It’s a relief to have a coverage plan for my laptop! I’m always in a rush, especially with kids. Thank you Geek Squad for offering this along my laptop purchase!

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I literally break everything

MY DISHWASHER BROKE...BOUGHT IT FROM BESTBUY ALONG WITH THIS EXTENDED WARRANTY....I ONLY HAD 10 DAYS LEFT ON MY 4YR PLAN...CALLED THEM UP...THEY HAD A REPAIRGUY OUT TO MY HOUSE WITHIN 2 DAYS...THEY UNISTALLED DISHWASHER,REPLACED THE PUMP ASSEMBLY,AND RE-INSTALLED IT FREE OF CHARGE...AWESOME

We encourage a warranty incase any accidents happen. You never know if you will need it and we are thankful we got this!