Customer Ratings & Reviews

I have not used geek squad for this device, however, I have in the past for other devices. It is worth if you plan to carry it around with you for school/work etc. My daughter busted her chromebook screen 2 weeks into school and this definitely saved us from buying a new one. They fixed it, within a week she had it back. That was during covid too.

I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

Purchased for my son in college and having this protection on his new laptop gives me great peace of mind.

Answered all the questions that I needed answers to very informative. Thank you very much.

Thank you so much Geek Squad for the support. And everything you have done so far. For this computer, I highly appreciate it. I will be using you guys again. And I will be renewing my Geek Squad.

Great insurance just in case our product need fixing

Worth the lrice to have the reassurance of knowing if something goes wrong I'll be able to get it taken care of

Geek squad coverage is priced good. Definitely recommend with big purchases.

Excelent service Carefully The excelent technician

Its a good product to add to any device you purchase

Have not used the Geek Service Quad, but for the cost of the item it made sense to purchase. It’s a just in case purchase.

This protection ended up being a blessing. My daughter's laptop screen accidentally cracked within a month of purchase. The whole machine was marked as not fixable and was replaced at the store with no charge. It took a few hours at the store to actually make this happen but with a good result. Only thing questionable is why my 2 year protection was used completely when only one month was actually used. I could understand taking one year of the protection to make up for the unfixable pc but I think one year should have been reimbursed or put towards the new pc.

Who doesn’t like warranties in case of mishaps or theft in some cases

a good option to extend the coverage period of Apple Care.

If it works like it did the first time I will have no complaints.

Great product. I’m glad I purchased this and I’m praying I don’t have to ever use it.

Always friendly and helpful! I don’t feel like they’re just trying to sell me something, but actually trying to help me find a product that fits my needs.

The agent went to my house and check my house tv that was broken good thing a purchase the 5 year warranty and because it’s been discontinued already and they don’t have parts for it they gave me a store credit same amount that I purchased the tv and got me a big one instead thank you geek squad

Both agents I worked with were excellent. They were knowledgable, and able to answer every question. AWESOME service.

I haven't had to use this service yet, but the coverage seems well worth the cost. I invested a lot of money into buying a new computer. The last computer I bought (from s different store) was only a couple hundred dollars, but I hated it and it broke shortly after purchasing it. I felt a lot more confident making my computer purchase this time knowing accident coverage for 3 years would cost less than half the cost of the computer itself. I definitely value the sense of security.