Customer Ratings & Reviews

I got this protection from geek squad because well life happens. So far we haven't used it but for the cost for the peace of mind if something would happen to are products it a great value.

What’s not to love about the Geek Squad protection??? I get all of my electronics, TV’s, laptops, monitors, etc., all from Best Buy because of this. They really look out for their customers. And there is no receipt to hold on to and pray it does not fade out before the warranty is up. Add in the option of mounting TV’s, just another plus! Thank you Best Buy!

This is perfect for kids in college. I now only buy laptops from BBUY because of this warranty option. I find that in college towns there is usually a best buy nearby. When I've bought other warrantys (direct with laptop manufacturer, 3rd party) I have regretted it, because kids with geek squad warranties get their laptops fixed right away, and loaners provided where the other kids suffer through remote support an mailing the laptops away.

This is good to have incase of any accidents. I'd recommend this especially if you want to protect yourself from having to upgrade a device prematurely.

Always buy the protection plan it is worth every penny. 10/10

Love Geek Squad. Used to keep up with technology. Arrrgh. Not anymore because the awesome Geek Squad is able to handle Arrrgh so much better.

The employees are nice and friendly, most know what theyre doing.

I love Geek Squad! They work seamlessly across all the states and PR, which almost no other insurance companies do

Geek Squad is amazing! Always attentive and knowledgeable. I don't know what I would do without them! Totally worth the money!

They fixed the issue with the port from my laptop.

Like any type of insurance, you only get your money's worth if your product actually breaks and you need to use it. In my case, my laptop did break and they fixed everything for free. Had I not had the service plan, it would have probably been too expensive to bother fixing at all. Very glad I had it.

Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

Great computer for my college student! It was super easy to setup.

Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

haven't had to use but like the idea that if something unexpected happens the laptop is covered!

I have a toddler and two teenagers so protection plans are a MUST! I have had 2 computers that have either had juice spilled on them or have been stepped on (I know…why was it on the floor?) Took them directly to Geek Squad. No out of pocket cost and if they couldn’t fix it then you get a store credit for the amount you purchased it for. The prices of the protection plans vary based on the type of computer but it’s worth it!

Every time, I have trouble with software or don't know how to update my laptop, Regardless of the problem, maybe Geek Squad always has great customer service.

I have a new computer with an upgraded OS. The Geek Squad service has been a life saver in making sure my transition and learning curve went smoothly. They have helped me several times from installing new software, compatibility issues between devices, and just getting things running right! I think I will always have a total tech plan with them, it's like having your own personal IT consultant! Good job, Best Buy and Geek Squad!

Simple and easy very cheap very Worthy guaranteed satisfaction in my opinion

I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.