Customer Ratings & Reviews

I purchased the accidental protection for my ASUS Chromebook due to having little ones in my home. However, I am hoping I don't have to use it.

Find the Geek Squad to be a lifesaver. I am not a millennial although I spend many hours on the computer during the week at my workplace, it's a difference when working on a personal laptop at home and I'm grateful to have a Geek Squad to assist and pull me out of a jam, provide one on one assistance with my laptops when needed. I've used them several times. Would recommend.

Any purchase through Geek Squad is a smart one. This is a consumer-oriented company that values and respects its customers by offering quality products and merchandise at a fair price. The costs for this 3 -year Accidental Geek Squad Protection plan is nothing compared to the value I will be getting. Technology is pricey and a warranty ends after 12 months. This plan protects my pocketbook for the next 3 years.

Geek squad services are usually very good. If you have a product under GS warranty and you have problems, you can return your item to Best Buy and get another equivalent product. I get GS warranties on everything I purchase from BB. However, I took 1 star away because if you don’t need to utilize your warranty for your product, you don’t get any percentage of your $$ back for it.

Always a good thing to buy! You never know when you’ll need to use it!

Amazing service from everyone in the Geek Squad, to helping me figure out what laptop i needed for school, to getting a protection plan to better serve my needs.

It was fast. Sent out laptop for approval and got the pick up email in 2 day.

It gives me comfort knowing that this protection is available.

Protección garantizada en cualquier momento o circunstancia

A message to review seeking services. If the product hasn't been used (like a brand new support service) then don't ask for a review. How do I know it's any good? Use your database for something. Please! I have always had great experience with Geek Squad though which is why I get it for all my products. But I haven't used it for this product yet. and Hope I don't for a couple years.

This is a great addition to have to protect your electronic what a deal

A MUST YOU PAY A LITTLE MORE BUT YOU NEVER KNOW AND THEY EITHER FIX IT OR YOU GET CREDIT THE AMOUNT AND GET A NEW ONE , I BOUGHT A TOUCH SCREEN ONE THAT HE KINDA DROP THE BAG PACK AND IT CRACK THE SCREEN AND I HAD THIS PROTECTION IT IS GREAT

Hopefully we don’t need to use it , but just in case I purchased it.

I like to have the security of knowing that if something happens to my device when it is still fairly new that it will be repaired or replaced without charge to me. If I do not use it, then it was good insurance. I have had a few devices over the years that have failed and were refunded the entire purchased price plus any unused warranty to spend on a new item.

I purchased this laptop but had to return it a month later because it would not turn on. However, Best Buy replaced it for me.

It is always worth getting protection on your electronics. I always try to get the max protection that geek squad offers because when they say that it covers everything they do. In the past they have repaired crack screens, spilled liquid damage, the blue screen of death and other things as well. Trust me this more than pays for itself, especially if there are children in the home who aren't as careful as you would wish them to be.

Geek swaud provudes reassurance in case anything happens with your devices

Love the reassurance of having this on all that I have. Works and feels like a breathe of fresh air when you have little children and pets

The agents mounted my tv and installed all my devices.

I love the comfort of knowing if something happened to our laptops theyre ready to help quickly resolve our problems. Same wsy with the tvs.