Customer Ratings & Reviews

1-Year Accidental Geek Squad Protection Who wouldn't want protection on such a great laptop. Only makes sense to buy it.

We've purchased these plans for a couple of laptops (used for kid's college). Also, for some home appliances. The plans are well worth it. Our local Geek Squad reps have been pretty responsive any time we've had issues. It seems stuff doesn't hold up as well as it used to, so we've gotten our money's worth from these plans.

I had to hv my computer looked at and they were prompt getting it back to me.

Agents were able to explain the protection plan to me as to how it will work. That if I lose my receipt, I can use my phone number to look up the plan.

I buy all my electronics from Best Buy and always add the Geek Squad services. They are well worth it and have paid for themselves, over products that I have purchased in the past.

I have had excellent experience with the Geek Squad any time I had interacted with them. Their knowledge and expertise are second to none while the friendly Customer Service is absolutely amazing.

AMAZING CUSTOMER SERVICE and the service the give is great

Works Great, does what we got it for, and my daughter loves it

Always protect your technology with the help of the Geek Squad!

Easily obtained when in store, employees were more than happy to help, easily added to account, now insured!

Whenever I need geek squad they're available.. Set up is easy

They fixed my laptop even though it took long I still didn’t care because it was getting fixed and they also fixed the parts that I didn’t ask to be fixed

The best alternative is to buy the warranty and protect the equipment

This protection makes me have the laptop usage to be real good and we can have this protection plan for good

Best purchase by far, I was an HP consumer but have switched to ASUS due to its better processor and CPU

I've had this laptop for about a month now and it's been working great. I installed some programs to be used for 3d printing and the cricut. And still running well. Will update as the time.goes

It's always good to have the reassurance that geek squad has your back

Havent had to use this yet, but i purchased it to buy for my new computer investment. I bought it based off of the benefits that was offered.

I got this for the Nintendo Switch that I got for my daughter. Considering the preponderance of cracked screens on all her electronic devices, I was happy to pay for the added protection as it is not a matter of "if" but a matter of "when" she breaks yet another of her devices. That said, we have not had to use this service (yet) but my past experience with Best Buy leads me to believe that I should not have any issues when I inevitably need to service the Switch.

Its always a good idea to get the protection, try to think about how youre using the product and the environment it will be in. For my mose costly electronice i always have them plugged into a ups that has automatic voltage regulation. I would like to see a better assessment of coverage options. Most just go by cost of the product, but if they really stood by quality of the items being brought in , that would provide a better scheme for coverage options.