Customer Ratings & Reviews

I recently purchased a Chromebook for my son going away in college and opted to add the protection coverage. My son hasn’t had to use it yet, but have spoken to customer service about the coverage and is satisfied with the information that has been provt

No better team to have behind your back will help with anything you need

it is perfect every thing good except get in hot at the bottom i don not know only my laptop or all of them do i have to get refund ?

always super helpful, feels good to know i dont have to worry when i have issues

I'm extremely pleased with my purchase, I've always liked Best Buy

it's nice to know your covered if anything unthinkable should happen. And with the insurance its just a waiting game

Great protects your computer from a lot amazing deal

Staff was amazing with there recommendations for my new laptop

We had made a purchase of a previous laptop and bought the protection for that computer. Best investment ever made. The laptops fan was defective. Geek squad sent it out and had it repaired for us in no time. Would definitely recommend the extra purchase

Worth every penny! If you buy a chromebook this is more than worth it. So far the little chromebook has not faired well even with only desk use but this warranty came in clutch for both repairs that needed to happen.

Very thorough and always available. No long wait time.

Great computer and protection plan. Really worth the money

I've had this laptop for almost 2 years now, and I must say I am surprised how well it's still performing. its still cool and no heating issues. It also runs games pretty smoothly. 10/10 must get.

I have never regretted geek squad coverage. My kids break laptops regularly and this is the only plan I would ever get.

The accidental warranty is Absolutely worth the money. I’m accident prone so I knew this was something I needed to have. However, keep in mind that if your computer experiences damage 2 things must occur. #1 they send your computer away (2weeks). #2 they do not back up your computer and if it needs a replacement you have to pay for your information so try to keep a backup

[Employee of bestbuy] Best laptop to buy with a 4080, with the i9 and 32 gbs of ram it leaves nothing to be desired.

Amazing Computer, Powerful , lightweight. I would certainly recommend this to anyone looking for a Chromebook, specially if the end in mind a gift for kids, has a good budget a this is overall a really nice, functional Chromebook to have.

The sale clerk was not pushy. The sales clerk was very knowledgeable and friendly.

This plan has been outstanding. My son is hard on laptops and this plan has saved the expense of repair or replacement on several occasions. If the computer is beyond repair, which doesn't take much damage, the plan give you a credit of the full original purchase price to use for the purchase of a new one.

Answered all the questions that I needed answers to very informative. Thank you very much.