Customer Ratings & Reviews

I know I have posted these Best Buy protection plans reviews on here several times, so I won't keep saying the same thing. Bottom line, the easiest and hassle free protection plan in my opinion there is that we have used. I would recommend to anyone that doesn't have the money to go out and replace anything at anytime over say $150 of electronics or appliance's. Bottom line.

Best warranty to purchase, most stuff i do add the warranty

Great service and they had a great way to manage a way to help me or provide me with more than enough solutions to make me feel happy and relieved about my situation.

I have not needed to use this in several years but when I did it was worth the cost upfront. They were able to fix my television with no cost to me. Everything but the outside case was replaced with new parts at no cost to me. Every time I have had to ask them questions they have resolved my issues/concerns in one go.

Amazing Computer, Powerful , lightweight. I would certainly recommend this to anyone looking for a Chromebook, specially if the end in mind a gift for kids, has a good budget a this is overall a really nice, functional Chromebook to have.

Love these Chromebooks. Bought them for my grandchildren and they love it. I even use them. I love that it's a Intel Core M3 processor. A great buy, will purchase again. Highly satisfied!

My son had his computer knocked out of his hands at school. The computer screen and case were cracked. The geek squad had it sent to be repaired and it came back good as new quickly.

These guys are so polite and work extremely fast <

I needed some help with my screen dying and they fixed the issue

I purchased this 1 yr warranty for a new laptop I bought my 10 yr old daughter. Exactly almost 1 year later the screen is cracked and I just made it in time with the warranty. I send it out and they are fixing now. I might get a free replacement if they are unable to fix it. For this reason I always get some sort of warranty on products usually over $500.

Love the geek squad. Have not had to use the accidental /damage protection, but get it anyway just in case. Better safe than sorry, as for the regular stuff that geek squad deals with I call and they can usually fix. I strongly recommend especially if purchasing a very expensive computer/laptop.

Most of the time I am on the road working. I am degreed in electronic technology. In the old days I use to fix my computer and call it a day. Know that I am away from home most of the time, I don't have the time to troubleshoot a family member's PC if it stops working. Geek squad has more than paid for itself by fixing a start up issue with my son's computer. Thanks Geek Squad!

They’re Great! The Greek Squad installed my virus protection on my laptop. It was very difficult and they took control of my computer and got the job done!

Agent looked at my dieing laptop and made great recommendations

Always but with all appliances and electronics. Ive had to use it once nad it paid off.

Geek Squad service means peace of mind concerning the maintenance of my computers. I will have my Macs serviced under this policy.

This plan is so affordable. I have not had to use it , so that’s a plus.

Replaced less than 3-year old Surface with Lenovo Yoga as the screen was flickering and became strenuous to work. As the warranty ran out on the old, we bought 3-year protection from Geek Squad. I am sure this will be worth it whether or not we need it. In the past, we used the service on iPad key board and Best Buy Geeks made it quite easy to replace the broken ones with new every time.

Amazing customer service! Yonas , you are amazing . Keep doing what you do!

Haven’t had to use as yet, but glad to have this availability. Haven’t used very much as yet but, starting classes so expect to have questions & hopefully few, to no issues.