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Customer reviews

Rating 4.6 out of 5 stars with 11979 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 11,979 reviews
  • Rated 5 out of 5 stars

    your fault if you dont get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE PROTECTION PLAN! WILL NEVER NOT BE WORTH THE MONEY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad always there when needed.They are professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufactures usually only cover problems within the first year. In case anything goes wrong past that point, I always buy these for my high ticket electronics. Do yourself a favor and give yourself peace of mind for the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad that I found them to be able to help me with any computer problem that I have. They do a fantastic job and they are very prompt and quick about it I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service is Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We service was fine. Laptop was sent out took a couple of weeks to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my computer back up and running no problem get the protection plan you WILL need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad i bought this because my daughter is so clumsy and breaks things quick i’m glad geek squad could help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional support. Easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Having a student, you know accidents are going to happen. Great product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased with our new laptop from Bestbuy. Nice to know we have protection beyond the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very nice and informative with helping me pick a good laptop for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but works great. My daughter loves it for her first gaming laptop. We got a gamig laptop because it fits the space we live it but it works great, and does everything she wants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Chromebooks. Bought them for my grandchildren and they love it. I even use them. I love that it's a Intel Core M3 processor. A great buy, will purchase again. Highly satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan ever. I get it with every electric device I get on BestBuy - worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the accidental protection for my ASUS Chromebook due to having little ones in my home. However, I am hoping I don't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best agents I’ve met in Oakland

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from geek squad team from Oakland

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if it makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a guarantee I always try to purchase if it makes sense with the item replacement cost. It took me two failed Chromebook to realize that with items that tend to break easily adding a Geek Squad guarantee will give you peace of mind. Because it is very likely that electronics will malfunction before we are ready for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient service I took it in the review it send it off and it came back working great. I loved the whole experience with this product service. The Geek Squad was professional and I felt comfortable with all the staff and getting the assistance I needed as a full time student, mother and military

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so awesome, I used them a few times when my computer crashed, worth every bit of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain with a lot of service to my devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried different services, including Apple service. Geek Squad service beats all of them hands down. The tech person can usually work on your device remotely. You can have the service for more than one device. The service includes 1 year accident protection. It's a great bargain!

    I would recommend this to a friend
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