Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11698 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 11,698 reviews
  • Rated 5 out of 5 stars

    Great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter still in High school with crazy kids that like to have fun. Bought accidental protection just in case the chrome book was the target of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It truly depends on my purchase on whether I buy the service plan. Whatever it is though, Geek squad members are pretty good with their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with Geek Squad protection. It's inexpensive peace of mind for a comprehensive warranty. If Geek Squad can't fix it then no one can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to utilize the geek squad folks yet for the most recently purchased laptop. However, I have utilized the geek squad for other issues in the past and have found the technical service to be very effective in financially worth purchasing the protection with electronics such as laptops, portable HDD’s, and portable tablets etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this insurance for my past 3 laptops, and I have enjoyed the customer service and the quick response to get my laptop fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken laptop without any questions asked when I have a warranty. Easy!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for newer laptops

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to cover my tech and make sure i wont have to shell out lots of money onna repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my college student who is out of state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best you can do for your buy. They respond quickly. If the can fix it the will. If not the will do a store credit if the item is not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it right away.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a small issue with the first item we bought. Just a lemon. Took it back and there was no hassle - they looked at it and replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek coverage is well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad before. Very easy to walk in and have problem addressed they send your product off free of cost and returned with no further problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S MORE THAN WORTH IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing better than price of mind. Just buy the protection. It's cheaper than any possible repair and covers accidental damage which is a must have for kids tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Geek Squad coverage, It is the BEST BUY!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a godsend. It is convenient and helpful to know I can rely upon the in-store staff to keep my most valued electronics in tip-top shape. I buy the 3-year coverage for my goods so that I am always assured to not have to purchase a new computer is something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was a lifesaver when my laptop suddenly stopped working. I was able to get it replaced with a new one rather than wait a month for Lenovo to replace it. Geek Squad even took the time to get my files off of the hard drive of the broken computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful gift for grandkids. For their toys and Laptops. Luckly not needed. But last time they spilled on laptop this will over accidents great piece of mind of large dollar amount purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but works great. My daughter loves it for her first gaming laptop. We got a gamig laptop because it fits the space we live it but it works great, and does everything she wants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust the GSP to repair my devices. I feel their training is very good.

    I would recommend this to a friend