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Customer reviews

Rating 4.6 out of 5 stars with 11699 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 11,699 reviews
  • Rated 5 out of 5 stars

    GSP service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust the GSP to repair my devices. I feel their training is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully haven't had to use the Geek Squad for my products as they have held up very well. However, I like the comfort of knowing I can bring my devices to the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen yet Geek Squad is there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service polite individuals and since I have recently purchased a new television I will save cover $200 in having them install it and move my old one to a new room. That alone has paid for the year of service. Plus my wife has had issues with her computer which were easily solved at the store for no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to just get a laptop. They mentioned this service and I have used it many times already. Under this service, they also setup in your house. The gentlemen that came were friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love it she uses it everyday everywhere easy to hold and fold great keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Held up to the Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a laptop, knowing that there were children who might cause "accidental drops and spills." I proved correct, and when I returned it to the store, they replaced it with no questions asked. I was able to get another laptop, which is all I ask from a service plan. I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use to be hers now it's might.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Protection plan to anybody, it comes in handy when an accident happen. 6 months after I bought my daughter's laptop she dropped it and broke the thing to pieces. I called the Geek Squad, they came through for me. Now I have a brand new laptop. My daughter won't get it anymore lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my washer stopped working I called Geek Squad for help and was amazed to find out I had the 3year warranty. I had forgotten I purchased it. What a wonderful surprise. The rep told me he would send the arts directly to my home so they would be their for the repairman. My appointment was made for a week away—-all with just this 1call. The repairman was on time and efficient. My washer is working just fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain with a lot of service to my devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried different services, including Apple service. Geek Squad service beats all of them hands down. The tech person can usually work on your device remotely. You can have the service for more than one device. The service includes 1 year accident protection. It's a great bargain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid Laptop Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop for a kid, school purposes. Laptop stopped working for an unknown reason and this protection plan allowed me to walk into the store and do a product switch with very little questions. I buy it for all electronics now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my computer within minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im computer illiterate and I'm grateful for this service! They were able to help me in less than 5 minutes. Something that was giving me fits for an entire day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making sure your expensive device is taken care of if broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had incidents where i accidentally spilled soda on my laptop, dropped and cracked the screen, keyboard would wear down and in all situations theyve replaced my device. I sould recommend this tk anyoje buyind a pricey laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool computer. Easy to use. Good price. Nice compact size for transporting from home to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great help especially for someone like me who knows little about technology. A great help for when a laptop or other devices need a bit of technical help to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a nice perk to have. Ive used them in the past. Its extra security for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I can rest easy cause pretty much anything that could go wrong is covered. I like that feeling. I have had to make use of it yet, but From everything i have read their service is great!

    I would recommend this to a friend