Customer Ratings & Reviews

I love these Geek Squad protection plans! While I have not needed it for my recent laptop purchase, I used it when I had to replace my 50-inch" plasma TV. No quibble return and I was able to replace my old TV with a newer and larger model. This is definitely a good plan for the more expensive purchases.

Used geek squad for all my devices They are knowledgeable about your and easy to use

Whenever you buy a laptop, getting an extended warranty is a must. You're moving this expensive piece of equipment around and anything can happen. I've had to bring my laptop in twice, and twice Geek Squad had fixed my machine efficiently and effectively. Really glad I purchased it, will absolutely do it again.

I always wondered about the Squad. This time, I was pressed for time and needed my new laptop set up fast. They did it overnight and it saved me hours of problems. Then when I had another glich, they fixed it right away. The added feature that they will service all my computers is a wonderful bonus. I am sold on them.

Good service for a good price . All ways good to have protection for your assets.

I haven't had to use it so far. I am cautiously optimistic.

I buy the insurance for any device I carry around a lot. I learnt my lesson once when I had liquid spill on my keyboard and the device died. Money down the drain. Best Buy's insurance is pretty good, they don't actually replace the item, but they give you the money back in a Best Buy credit and you can buy anything you want. Not perfect, but still better than a total loss!

I’m two years into the three year protection plan. The cord that came although my laptop continues to be extra sensitive and is being replaced a third time. It’s been worth the purchase.

Quality agents, who know their customers and products outstandingly well. But do wish they would install radios that weren’t specifically designed for the vehicle with some fabrication

Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen

Very good computer for a college student with architecture major

I purchased this for my daughters dell laptop. I feel it's crucial to have this on not only this new laptop but on all purchased electronics, furniture, vehicles, tools, etc. I couldn't let my daughters laptop fall victim to a virus or an accident or something and her loose everything for school!!!

Definetly needed! It will cover the cost if this device accidentally drops!

I haven't had to use this service for this device. I have however had to use them in the past & they are excellent. They are more than helpful, very polite, professional and get the job done. They have helped me several times with very different problems & are the best.

Excellent customer service. Good work. Problem solving

I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!

I went in to just get a laptop. They mentioned this service and I have used it many times already. Under this service, they also setup in your house. The gentlemen that came were friendly and informative.

This is a wonderful gift for grandkids. For their toys and Laptops. Luckly not needed. But last time they spilled on laptop this will over accidents great piece of mind of large dollar amount purchases!

We buy all of our computers and electronics at Best Buy just for the Geek Squad protection. I highly recommend it. I work from home & primarily use a laptop. I can't count the number of times over the years that this warranty has saved me. + I have never had any kind of problem w/ having my damaged computer replaced or fixed with this warranty.

Bought the 4yr. Accidental geek squad warranty. Gives me great peace-of-mind!!!!