Customer Ratings & Reviews

Always recommend obtaining the full geek squad protection w total tech support... ya never know when you need it! Have and will myself! Note: I think I was asked to write this review in error as one of the 2 purchases of this was actually for an item rung up in error resulting in both the item and the geek squad total tech support being credited. I wrote the review snyways...

Geek squad came to my house, delivered, mounted and hooked up the surround sound & cable & dvd player. After using it for a few days, we realized that the tv needed to be moved about 6 inches to the right. Geek Squad came out and did all the adjustments for us for free! Buy the service, you will be glad you did.

It doesn't matter what i need help with, Geek Squad Protection does it. From getting my computer set up or repaired to helping with a home theater issue, they get it all done at little to no cost. The Protection plan pays for itself with your first use!

Haven't needed them yet but it is nice to know they will be ready whenever needed.

Automatically comes with most of the computers that you buy. Haven’t had to use it yet but nice that they give you 2 years of helpful tech support

Easily obtained when in store, employees were more than happy to help, easily added to account, now insured!

Haven't had to use geek squad yet but great customer service

A powerful Great computer for A little girl … my daughter was very impressed

This protection makes me have the laptop usage to be real good and we can have this protection plan for good

Great having the Geek Squad there for any issues. I always think its best to get the protection plan on your items. Its well worth the money.

Attentive, helpful and gave great explanation as to what my problem was with my laptop

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

I purchased this 1-Year Accidental Geek Squad Protection for the chrome book that I purchased for my daughter during this COVID-19 Pandemic and the kids at home doing Virtual learning. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

Cant tell you enough how much you will need geek squad. Your kids will find a way to freeze your screen. Get the keys stuck.lets not forget a virus. Geek squad knows a solution for every laptop problem. I've had to use them on more than several occasions and solved the problem all the time.

Safe option if you are a clumsy person like me. I just got my computer and thankfully no accidents have happened. Though I know if something does I'll have this warranty to relay on just in case.

I have had to have my computer in to remove viruses. They were able remove them within a few days at the local store, without having to send it to the manufacturer. Enjoy having that safety net in case I run into a major issue during my busy times of the year.

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

Very good experience with these products I would recommend

The best warranty plan in existence. That's why I always shop at Best Buy. Insuring your product for three years is highly recommended.