Customer Ratings & Reviews

Purchasing the 3-Year Accidental Geek Squad Protection plan give me an ease of mind just in case the computer malfunctions. It is also a great deal!

I worked for best buy and helped the geek squad out. They are awesome and the best at what they do. I made sure to purchase the geek squad protection for my expensive laptop because I feel safe knowing geek squad has got me covered even if my morning coffee doesn't and trys to take out my laptop.

The monthly Best Protection is a great item to have when you have multiple items. Especially, when the need arises for an item issue and id that it can't be fixed. However, it is covered to be replaced. A Happy Customer!

The girl who sold me the laptop was very nice id definitely go back to Best Buy again

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

Great value to have experts available to help should a problem arise!

My laptop and I are on the go constantly! With that, I unfortunately break it from time to time with all the wear and tear. Geek Squad has been there every time to fix or replace the item.

Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

Granddaughter still in High school with crazy kids that like to have fun. Bought accidental protection just in case the chrome book was the target of fun.

Hard to say how well this is hopefully I never need it and all goes well. Warranties are always a guessing game and normally I never buy them but with my item it was expensive enough and likelihood of my butter fingers dropping it I took a chance.

This was a great thing to get. We had some trouble with charging the computer we purchased and with the protection plan we didn’t spend a penny on getting it fixed.

They worked very quickly to replace my laptop charger.

[Employee of bestbuy] Great to cover my tech and make sure i wont have to shell out lots of money onna repair

Great product on the small side but pretty good had it for 2 years no problems

They've been the best for years, as they've always gone out of their way to get my circumstance straightened out. TY So much BB GS

For the most part it's a quality product, although sometimes the speed is less than expected

This is the best you can do for your buy. They respond quickly. If the can fix it the will. If not the will do a store credit if the item is not available.

If it works like it did the first time I will have no complaints.

Have used geek squad before. Very easy to walk in and have problem addressed they send your product off free of cost and returned with no further problems

Insurance can be costly especially in these trying times. My computer is working great, I like all of what geek squad offers. I just hope that it pays off in the future. Thank God I haven’t had to utilize this insurance so far.