Customer Ratings & Reviews

Hands down the best thing to spend money on! When my Lenovo Yoga died after just 2 years, they replaced it. I bought an HP Envy instead. Worth the money!

Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

Happiest when we DON’T need to use these guys, but they’ve always been prompt and efficient when needed previously.

Had a laptop diagnosed for problems and in a short visit it was fixed

This protection is great for his computer. Can’t be too safe and Geek Squad does excellent work

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

We haven't needed to use this yet! Happy i bought the extra protection, never know when you'll need it!

Very helpful and respectful ! Helped me and suggested warranty on the item !

I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

Great! And essential. Recomend addind in any purchase.

I have had them look at two laptops so far. They were able to solve problems on one. Very quick service and I was satisfied. The other one had broken hardware too bad to fix. I plan to take another system for checkup and to optimize the software. I am confident they will do a good job.

I bought this laptop insurance due to my little sister having to use a computer most of the time for school. I think the Geek Squad insurance might be a little to expensive for a year. The problem is that most of the time, during the first year nothing will happen until after the first year of having a laptop. I also think Geek Squad takes a little bit to much time when making an appointment.

I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

Geek squad is amazing they go above and beyond for their people.. love there services

We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

I bought the accidental geek squad protection because I feel that it is very important to buy a protection plan. Anytime that I purchase an electronic I like to feel secure and without any worry. They have the best protection and they are reliable.

Best buy always helped me when I needed to return an item that has protection. No fuss no problems