Customer Ratings & Reviews

Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!

I had to hv my computer looked at and they were prompt getting it back to me.

Never had an issue the geek squad couldn't solve for me!

having this protection is bar none we would not buy any product from Best buy without buying any protections I love it my wife loves it my teenager loves it we love protection so I'm so grateful Best buy offers it thanks Best buy

Hopefully we don’t need to use it , but just in case I purchased it.

I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

Considering that this protection covers damages and such, knowing that my laptop came new in box with a faulty keyboard and they instantly replaced it that day was very nice. Definitely worth the money for the service

A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

Recommend purchasing the added protection and access to the Geek Squad expertise.

I purchased this protection for my granddaughter's HP Chromebook. I just purchased the Chromebook so haven't had a need to use it yet but it is great knowing they are there to help when/if she needs it.

ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.