Everything for Back to School — and then someShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11980 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,980 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection for a replacement computer after my son broke his first device. I knew accidental damage would like occur, and I'm so glad I have protection this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope I don't need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for repairs have not needed yet hope i don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting knowing there is always a solution for any computer problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop shopping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great afforable price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom for christmas and she has been using it like crazy for her zoom meetings and uploading documents. It works very fast and she loves that it can fold into a tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service if you are clumsy or have kids. nb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty, better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty for large investments. You won't be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Damage Insurance is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SUPPORT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me comfort knowing that this protection is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong with warranty protection !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very fortunate that my laptops haven't broken down on me. I just bough a new HP Pavilion x360 and it was on the pricier side. Buying this warranty gave me some piece in mind that if something would go wrong or if I spilled coffee on my laptop, I would be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had chance to use thankfully but I do have a kiddo so I'll probably need it later on. The person who helped me check out was super informative about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan protects everything in the box. Laptop and cord. They will help you with anything anytime, appointment or not. Very helpful service associates. Really worth it if you plan to use device for an extended period of time doing the same thing (college, job, business, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for insurance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go without

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but with all appliances and electronics. Ive had to use it once nad it paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your three-year protection specially for any mishaps that could happen when you’re gaming. I recommend getting it because all that money you spend and you have a problem or he happens area control you’ll need it.

    I would recommend this to a friend
Sponsored