Customer Ratings & Reviews

The Greek Squad is ready to help and very friendly. They will do their best to make the customer happy and will replace the item if that is your request. On items like computers, laptops, and gaming headphones (especially when buying as a gift), the protection gives you piece of mind. Well worth the investment!

We buy all of our computers and electronics at Best Buy just for the Geek Squad protection. I highly recommend it. I work from home & primarily use a laptop. I can't count the number of times over the years that this warranty has saved me. + I have never had any kind of problem w/ having my damaged computer replaced or fixed with this warranty.

I buy the insurance for any device I carry around a lot. I learnt my lesson once when I had liquid spill on my keyboard and the device died. Money down the drain. Best Buy's insurance is pretty good, they don't actually replace the item, but they give you the money back in a Best Buy credit and you can buy anything you want. Not perfect, but still better than a total loss!

Cant tell you enough how much you will need geek squad. Your kids will find a way to freeze your screen. Get the keys stuck.lets not forget a virus. Geek squad knows a solution for every laptop problem. I've had to use them on more than several occasions and solved the problem all the time.

So far no problems with the laptop. At least I have Greeks squad just in case

Bought this for my son who is in middle school. Very fast startup, easy to use and large sized comfortable keyboard. Touch screen is very responsive. Very durable.

I purchased this 1-Year Accidental Geek Squad Protection for the chrome book that I purchased for my daughter during this COVID-19 Pandemic and the kids at home doing Virtual learning. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.

They have been wonderful. Everytime I take something in a computer, laptop, or printer. Very knowledgeable.

It came with my Total Tech membership, how can I go wrong? Most things still work many years after 2, but if they don't BB makes it easy to swap out for a new one. :D Get a Total Tech membership and see what I mean.

Good to know I have this extended warranty. I couldn't get the extended warranty offered by Asus on the laptop I bought from Bestbuy. Asus excludes laptops sold by Bestbuy from it's extended warranty program; which can be the same length and approximately $200 less.

They fixed my laptop made it easy and simple so glad u bought thus protection. I was skeptical but it was wroth every penny

I haven't needed the Geek squad yet but I know from past experience that they know what they are doing and do it well and fast. I had an issue with a hard drive in the past. I thought my data was lost forever but they didn't give up and I got back my precious pictures. I'm so grateful.

Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

These guys are good at what they do I appreciate them for the work they put in to making me a satisfied customer!!

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

Geek squad came to my house, delivered, mounted and hooked up the surround sound & cable & dvd player. After using it for a few days, we realized that the tv needed to be moved about 6 inches to the right. Geek Squad came out and did all the adjustments for us for free! Buy the service, you will be glad you did.

This protection plan is a must. It covers my device from accidentals.

The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

I can't really speak to the actual fulfillment of the service, however I can say that the peace of mind that comes from having a protection plan (on something that I could not afford to buy a replacement for) is absolutely worth it's cost if the item is important. There's my rant.