Customer Ratings & Reviews

I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

If you want to save your devices from damage this is for you.

Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

We have boughten enough of the warranties from best buy to know that they are great.

I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

Geek squad always had my back. Only had to use them once in the 2 years but it was the easiest experience and they got me back working from home in less than 24 hours.

My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.

It’s an awesome laptop for general use, the less apps you download the better off you will be.

I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

Awful experience. Was told by an agent that I would get a price match. Agent disconnected after I paid full price prior to the refund. Contacted BB after, told again the price match would be done. Someone later emailed me from bb saying that they would not price match after all. Order was never shipped and yet to get a refund.

[Employee of bestbuy] It was very protective my laptop was protected very well. The laptop was protected.

The extended warranty and service offered by Bestbuy has saved me on more than one occasion. If it can’t be fixed, you get a replacement or your money back.

Hopefullu dont ever need to use but serves purpose if need go

Always protect your technology with the help of the Geek Squad!

So far so good. Im glad everything's been working well.

Geeck squad is a must have when you have such expensive products that you never know when somthing might spill orthey might fall off the couch. Trust me i know. LoL

I am so happy to have the geek squad protection. I cant even tell you how many times I have used this. It is beyond worth it to have this you never know what tech issues you may run into that you will be assistance with.

I almost always buy the product protection even though I have the TPP from Geek Squad. You never know, especially with grandkids around when they might spill something or accidentally (hopefully never happens) they drop something on my laptop which is what is covered.

Works Great, does what we got it for, and my daughter loves it