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Customer reviews

Rating 4.6 out of 5 stars with 11980 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 11,980 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. Being a student and panicking when your laptop starts to dysfunctional and with COVID, everything Is remote. Thanks to the total tech and geek squad support, all my worries were taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranties are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got the warranty since I'm clumsy and a lot of drops and skills occur at home lol and with the warranty the laptop gets replaced for free as long as you can give it to them and they can't fix it, or they'll fix it for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy any computer over $5O0 with out it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fast repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always a must with my purchases. Never know when something could happen. Service is always professional, prompt, and thorough. Highly recommend! And, the Total Tech Support is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved Me Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced Protection Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool computer. Easy to use. Good price. Nice compact size for transporting from home to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reputation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll I hope to never have to use their services, not only is the extended warranty well worth the price but the peace of mind and the good reputation of the geek squad make it a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to go for all electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer i bought is great. I had issues with it after accidently dropping it. They resolved my issue here in Duluth Minnesota USA and i have an awesome and amazing product as if nothing ever happened!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make a great difference and help me feel more secure should any mishaps occur with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping to not need this…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happiest when we DON’T need to use these guys, but they’ve always been prompt and efficient when needed previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for granddaughters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy, and They make it right when it's needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet for my wife's new Laptop, but it's handy, and They make it right when it's needed. I've bought this before on some items, and BestBuy and the Geek Squad has always worked it out for us. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra price for a peace of mind, considering the purchase was for a middle school aged boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek squad protection on every laptop I have ever purchased at Best buy and there have been many as all of us in the family use them and buy new ones every year to couple years. I have had to use the protection several times and was extremely happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your computer. I got an almost 3 year old computer fixed like new

    I would recommend this to a friend
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