Customer Ratings & Reviews

That's what I like to hear it's about time to have some insurance

I purchased this protection plan just for extra assurance. I later found out that dji offers there own version of this called dji care refresh. Its excellently the same. This is a 350 dollar protection plan for 2 years. Djis is 75 dollars yearly. So for 2 years that's only 150 dollars less than half bestbuys price. However VERY IMPORTANT INFORMATION in order to get dji care refresh if you purchase the dron from bestbuy you must go to djis store website go to services and select the one for your drone the. Itll ask for your drone serial number which can be found on the box or inside the battery compartment on the drone. You can also do this when first setting up your drone it'll give you a pop up asking about it. If you wish to use djis protection plan note that you must sign up for it with in 24 hours of first registering the drone to a dji account.

[Employee of bestbuy] Amazing product, drone is super easy to fly although motion controller can be limiting at times. I have crashed this drone several times and it is still in perfect condition.

I wrecked my drone into a tree, called Best Buy that evening, and they got me in within 15 minutes of me calling and I was in and out in a jiffy!!!!! Literally a dream come true......not many businesses have customer service like the Best Buy on East Washington Street in Indianapolis!!!

At a cost that seemed a little pricey at the time, but ended up saving me $500 on a device that malfunctioned as they tend to do sometimes. This service will save you in times when you need it the most. If you're having second doubts, I'd recommend it

I got the geek squad protection plan !! N its one of the best its not like other stores u go buy the protection plan n when it brakes or something n u take them to them they will make u fill up papers or tell u to call a different # n send the product n ill takes months!!.. my dron drop on water n i took it to geek squad they got check it out n see if its fixable n if not they will replace it!!! It will take up to 2-3 weeks but for sure for sure u will get one fix I recommend!!! Its worth they price!

I took my drone because I crashed against a tree that appear out of nothing... Haha but I thought they were going to be defensive about it, now wanting to help me or something. And they came out with a brand new drone! Will buy warranty again for expensive things with high risk. They were nice all the time!

The 2-year Accidental Geek Squad Protection has been a game-changer for me. From prompt assistance to expert advice, it's proven invaluable. The peace of mind it offers is unmatched, making it a worthwhile investment for anyone seeking reliable protection for their tech. Five stars without a doubt

Super awesome plan. Take advantage of this. I saved loads of time and money when I crashed my drone, and was given a replacement.

I highly suggest this protection plan. Our drone fell out of the air from 5 ft and broke a little piece of plastic that stabilizes the gimble. We took it to Best Buy and told them what happened. Upon inspection they decided to scrap the drone and give us a full refund including the price for the protection plan!! Well worth the $450. Not sure what the manufacture insurance would have done, but we bought the plan again for sure when we replaced the drone

This is a must have if you purchase an expensive drone. Just when you think you are good pilot, things happen and when you lose control, the drone can crash. Mine did and suffered damage during landing. This accident protection plan took care of all repairs at no charge. Already got my money's worth.

I had bought a DJI Drone for my business and bought the geek squad protection for the extra protection in case i might have a accident while i travel throughout the country filming large plots of land for my land broker clients, i haven't had to use them yet but it sure is great to know i have then if something were to happen

Ive never been into photography, but have always been into tech. This will make you want to take pictures and videos from all types of angles that you normally wouldnt be able to capture. Good software, good hardware. Follow-me mode works perfect

I bought this insurance for the fly more combo DJI drone. It is definitely worth it, even if you are an experienced pilot. I crashed my drone twice and Best Buy reimbursed me in full with a replacement drone, zero hassle. Excellent customer service, super helpful managers at Medford, OR store.

Awesomeness in a small package. I love my mini great response very easy to fly. It has been a great addition for my photography business as well as personal use. Great for beginners and for those with experience.

Great service, super friendly and straight to the point. No questions were asked, I just told them the issue, they couldn't find the same model in store so I got a store credit which I used to buy a new product. Fast, easy, would use again.

Agents helped me out even after purchasing a product when They didn’t need too. 10/10 service

Best buy protection plan are the best. You would never go wrong investing an extra sum to insured your product. Their geek team will fix it asap.if not it will be replaced with new product. Its worth it soenidng a money that can save your huge loss.

Patient understanding....great customer service. Best place to buy your electronics

My drone broke I went into Best Buy with the geek squad they replaced it or they’re fixing it and soon I’ll have my drone back they did what they said they’re gonna do and that’s take care of my product thank you I thought it was excellent excellent