Customer Ratings & Reviews

I wanted to protect the camera I purchased as a gift.

Absolutely trash service. camera got thrashed from accidentally leaving it on my car and they’re refusing to replace it . Why buy insurance if insurance doesn’t cover the accidental damage makes no sense

A must have for any of your expensive purchases, especially mirrorless cameras! Don't go without protection!

The Geek Squad Protection Plan provides valuable peace of mind for my camera purchase. The coverage is straightforward, and it’s reassuring to know my equipment is protected. I would recommend it for anyone purchasing high value electronics.

This is definitely great for equipment as you never know what could happen. I would definitely say that better have it and not need it than to need it and not have it.

Such a great opportunity to increase the longevity of the camera.

Very Good and reliable product! I would recommend it to anyone!

I purchased the Geek Squad Protection Plan for my camera, and it has been completely worth it. Knowing that accidental damage and hardware issues are covered gives me a lot of confidence when I’m out shooting. The coverage is clear, the setup is easy, and Best Buy always provides helpful support when I have questions. For anyone investing in camera gear, this plan adds great peace of mind and protects your investment long-term.

I did have trouble adjusting to this camera since the auto focus also adjusts the length of the lens. My previous camera was the Rebel T5. It does take high quality pictures and I am able to see the captured image in the eye piece. That allows me to know in real time if I’ve captured the shot. With the lens moving constantly, it does quickly drain the battery.

Great way to protect your tech through where it was purchased.

Absolutely love my camera. It was my beginner camera and I am so glad to have chose this camera

Great peace of mind to have especially when it’s a $2000+ camera

Not that expensive and worth the piece of mind. I don’t normally buy them but we will be taking the camera to Alaska and figured it would be worth the risk.

I wasn’t gonna buy it but so glad I did ! would recommend!! Really like it and would buy again

I purchased a Sony camera and investing in a two year protection plan for a camera is a smart and practical decision, especially considering how valuable and delicate camera equipment can be.

I worked for Best Buy during college, so this is a biased review even though it has been more than a decade… I greatly appreciate the Geek Squad. Because they’re not salesmen, they genuinely do try to help everyone as best they can. My recent experience with Geek squad, as a wedding photographer, my primary camera started acting up 2 days before a wedding. If I had to send it in to canon and let them work on it- I wouldn’t have had it back in time to shoot the wedding and would’ve had a major challenge on my hands to rent a camera in time- it just wouldn’t have been possible. As I the geek squad guy told me they would have to send the camera off for repairs, my heart sank. I explained that I really needed a camera to work otherwise I was going to be royally screwed. In order to save my rear end, the Geek Squad guy returned my camera, and I was able to buy the same camera to replace the original and repurchase the Geek Squad protection. I have ALWAYS loved that about Best Buy- replacement plans and service plans are VERY WORTH IT for expensive electronics! Not so much TVs - because generally if the TV works fine out of the box, the product will outlast any protection plan that you buy, but iPads, cameras, computers- I wouldn’t recommend purchasing those without the plan(s). Thanks Geek Squad for covering my hind-parts!

Good service for camera fujifilm XM-5 super recomend

a coverage is always a good idea for any electronic purchase, but the Geek squad team is a professional individuals that left no questions unanswered in your head and handle every situation with care and proficiency. thank you, guys, as you been always a big help specially with such a coasty gears.

In having the knowledge i can get The assistance i need

Super cool the extended warranty and on the part of the store they respond with a new one and repair the device that is broken