Customer Ratings & Reviews

Geek squad protection works, do not have to worry about paying for repair, excellent replacement program

With the geek squad coverage it kind of helps if you press the brakes or is not replaceable it going to help you out and get your credit back to a new purchase or update your product but when it comes to fixing your item don’t trust these guys

I always get the plan, the plan is good, recommend the plan... did I mention I like the plan? I am a Best Buy Employee, however my views / opinions are my own and do not necessarily reflect Best Buy Policy. Oh, yeah and get the plan ;)

I definitely recommend this product replacement plan, I have boys and the one thing you can count on is that they break things. Very small price to pay to insure that I don't have to buy anew product at full price. Very easy to get product replaced, no questions just bring it in to store and get a new one.

Easy to play the purchas was easy as well I recommend it

I went with the warranty option they offer so I can have a peace of mind and/or incase console came with defects.

Love that the offer of 2-year geek squad product replacement was inexpensive and covers pretty much everything.

Always choose Bestbuy to purchase all of my electronics

Geek squad service is such a reliable and efficient product!

Geek Squad has helped me so much over the years, weather it’s a replacement or anything else

The geek squad 2 year replacement is a must have for your prized electronics. We all know nothing is made perfect and things happen. In my experience my Elite controllers thumb stick started malfunctioning so I used my geek squad replacement and I got it swapped out for a new one.

Purchased this as an addition to getting the game. i always make sure i have a protection plan just in case i need to return something if it doesn't work as intended. Would recommend plans when buying.

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It’s always good to have a squad service plan because you never know when you’re going to need them! Absolutely recommend it to everyone.

Worth the purchase. Protects product like it needs to

GREAT PIECE OF MIND IF SOMETHING HAPPENS TO MY GAME. A GREAT VALUE FOR THE MONEY.

I always purchase the extended protection it is good price for the time you are protected

I feel this is a must need when you buy anything They either fix or refund To make your experience the best

Absolutely a must with a 12 year old boy. We have used the replacement on the fallout 4 game we bought. It simply just wouldn’t load after about a week, no scratches or anything. And they had the game shipped to our home as it wasn’t available at our store. Great service!

Geek Squad get the job done!!!! Trust the process!