Customer Ratings & Reviews

I like the fact that if anything goes wrong i can get a quick replacement.

The Geek Squad is the best thing when purchasing anything from Best Buy. The staff are patient with non-techy people and are a tremendous help in setting up new computer, transferring data from old computer to new, and answering all sorts of questions we had.

Geek squad is great little on high side compared to some other insurance but never had a problem with geek

The agents are always available and answered questions without hesitation.

Geek squad is the best thing to have to know that if anything go wrong, they are there to help you all the way

The comfort of knowing if anything goes wrong Best buy will exchange for same item or credit towards a new one. Must have on all items i purchase thru Best Buy. Hands down best warranty from any retailer I have used.

I purchased this microwave for my niece on her birthday last year and it is still working fine she has 4 children and the 3 boys are not gentle with it so I know it's a good product

I was having issues with my microwave i bought less than a year ago. I call Geek Squad and was able to get in in 2 days. I was seen promptly at my appointment. They discussed that because i bought the extra warranty I was able to get a full refund for my microwave because they do not troubleshoot small appliances. I got my refund and another microwave.

The Geek Squad protection plan really saved us a lot of money. The customer service personnel is very helpful and willing to explain details of the protection plan and insures that any repairs are done quickly. The Geek squad takes as much time as I want to explain the options and what alternatives might be jhelpful.

Haven't used them for this product but i have used them for other products I've bought and they are fast and efficient

Highly recommend purchasing this warranty most of the time. Geeksquad has usually been a pleasure to work with over the years.

Good to have to insecure your product is covered "

Always worth it for the highest and electronics and big purchases.

Geek squad is good and reliable. The provide good service

We purchased this protection for our new microwave. Hopefully we won't have to use it but it is great to have just in case.

I believe that purchasing this protection plan for an appliance will simplify the process if there are any problems with the appliance. The price is right for the reassurance. I can't say how good the service is since I haven't used it yet.

These plans save me! Worth every penny on microwaves, routers, vacuums and more! I seriously have used these for replacements twice in the last year. Things just don’t last like they used to.

These plans save me! Worth every penny on microwaves, routers, vacuums and more! I seriously have used these for replacements twice in the last year. Things just don’t last like they used to.

We brought in our microwave that door latch stopped working. We had purchased The geek squad guarantee on it. The store associate was very helpful and helping us get a replacement as it would take too long for repairs. They are always very friendly and helpful

Very good I’m happy I appreciate Thank you so much