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You're excited to buy a new countertop microwave — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs or replacement of your product.*
  • General
    • Product Name: 2-Year Standard Geek Squad Protection
    • Brand: Geek Squad®
  • Other
    • Plan Type: GSP
    • UPC: 400059657017

You're excited to buy a new countertop microwave — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs or replacement of your product.*

  • If there's failure from normal wear and tear, we'll repair it or replace your product.*: This could be a problem with an internal part or manufacturing. It could also be caused by dust, internal heat or humidity. Accidental damage not included.
  • If your countertop microwave isn't working because of a power surge, we'll fix it or replace it.*: If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
  • You'll never pay for parts and labor.: We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees. In some cases, we may have to replace your product.*
  • You can transfer your Geek Squad Protection.: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • When something goes wrong, we're always here to help.: Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

Q: Does Geek Squad Protection cover damage from power surges?

A: Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, including damage from power surges.

Q: What happens if the microwave needs repairs after the manufacturer's warranty ends?

A: If something goes wrong with your microwave after the manufacturer's warranty ends, Geek Squad Protection will cover any covered repairs or replacement of your product.

Q: What kind of repairs are covered by the Geek Squad Protection?

A: Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.

Q: Is Geek Squad Protection valid after the manufacturer's warranty expires?

A: Geek Squad Protection provides extended coverage when a manufacturer's warranty ends.

Q: My microwave isn't working as well as it did when I first received it. Sometime the food it over cooked and other time not cooked at all, What do I do? I push the # pad sometimes it doesn't work until I open & close the door several times. What do I do?

A: Since you bought it at Best buy you should be able to call or go to the store and talk to their floor people and they should be able to answer these questions Just make sure you know your make and model

Q: Is my protection plan automatically attached? Will I receive paperwork or email.

A: Hi there! Thanks for the question. You actually don't need to register the protection plan or set it up! From the moment of purchase, it's all ready to go. So you can have peace of mind that if something happens, we can pull up the plan through your account. You, yourself, can also see it online through your Best Buy profile. I hope this helps. If you have further questions, please reach out!

Q: I bought a 2 year geek sqad plan for LG microwave. Its barely over a year. Microwave not heating the food at all. Sparking and making loud noises at times. What should I do?

A: If you purchased the LG NeoChef 0.9 Cu Ft.Compact Microwave, return it to Best Buy and choose another brand. I’ve had two of these with similar problems you described specifically the sparks and I will not buy another one of the LG models. Best Buy was very good with both returns (I had the extended coverage as well). I honestly think this is a known problem and I’m surprised there is not.a recall on this model. Hope this helps.

Q: i am having an issue with the microwave i bought, and have the protection plan for. it shuts down when trying to use things such as the "potato" button. what do i need to do to resolve this issue?

A: So Like my microwave, mine won't even start. I'm taking It back to Best Buy, as I have 2 Year's warranty for it. I really relie on it for my meal's, as being A shut-in, being a handicapped Person. It Broke in 11 months.

2-Year Standard Geek Squad Protection

SKU: 5965701
$39.99
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Items are covered under Best Buy's Return & Exchange Promise

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