Customer Ratings & Reviews

I always purchase Geek Squad. They have come in handy many times.

I went to best Best buy to get help.and. They definitely help me out. I been shopping at the store for years.

We have always purchased Sony from Best Buy and our experience has always been great. Geek Squad warranty for a mounted tv is a must if you don't want the hassle of having to take your tv off the wall if you have issues. They come to you!!!

Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

Worth getting if you can. I have used this service and their techs are great.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Always get the extended warranty for any product of value. I always purchase extended warranties through best buy and never had an issue yet. Anything best buy couldn't fix or handle they just offered me a new replacement of similar or more.

I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Purchased extended warranty for my new Sony OLED TV. Worth the expense if you plan on keeping the TV for a while.

Thanks Best Buy for having insurance programs, becasue some electronics fail.

Super Clear picture Super Clear picture Super Clear picture

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I always buy the GSP to protect my purchase. It gives me peace of mind

I always buy the GSP to protect my purchase. It gives me peace of mind