Customer Ratings & Reviews

Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

the truth is that in the long time I've been buying in electronics stores Best Buy is the best

This service they provide is always stellar. The cost is worth the service and expertise you get. I have used them for several years and am very happy they are here.

Over all good picture. Does well with gaming. Would recommend.

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

I haven’t had to use it yet and hopefully never need to.

Excellent service by the both the installer. Awesome service

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

Always nice service I am very much satisfied with the service and people are really good. So kidding.

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

I got best return service at in store customer desk, it was truly professional.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

It was cheap enough. I have heard good things. I know Hisense TVs break down constantly so i figured I would buy this.