Customer Ratings & Reviews

I would always recommend the protection. You never know when you will need it!

I have not used the Geek Squad for the TV , I am relieved to know they are a call away. I did use the Geek Squad for my computer an its was SUPER easy and fast!

geek squad protection is great to have espcially for a quality product. 5 year will comfort me in knowing that im covered. its great to have. hopefully wont need it but you never know.

Support provided by Geek Squad was extremely smooth and I barely had to do anything.

Excellent service and response when needed. Replaced a TV that quit working.

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

Only purchase this once before and got a full refund on a broken keyboard case. Had a $1200 Samsung tv go down and didn’t want to have any issues for a new LG 75 inch. I will have piece of mind for 5 years. They even cover pixel loss.

You can't go wrong with extra security on your purchase. The life expectancy of my Hisense is low to nothing due to almost daily outages in my area. So a little extra protection plan is a must.

Greek squad always available and helpful for all my items and they are very knowledgeable

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

Its a great service and i would do it again but my needs have changed.

So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

It’s all just a big gamble isn’t it. Unless you have had first hand experience with other LG televisions. My LG television just died a little before its 5th anniversary. Maybe the television was on way more than normal during the 2 years of Covid. Anyway, decided it might be wise to have the Geek Squad on my side for this purchase.

Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

Seemed like a good idea to get the extended protection.

Excellent subscription I love it and use it a lot they help with everything

I f I ever need t use the protection plan it’s nice to know it’s there and well worth the money. I’ve checked out what other plans offer and this goes beyond all of them and it’s nice to know they stand behind their products like they do.

I have purchased this for four 55" TV's in the last eight years. And have used it twice. If they can't fix it. They will let you pick a replacement of equal or greater value on any brand. Of course, you pay the difference on any upgrade.

Very helpful and easy! Tv would not turn on and they came in to replace it!

I always add Geek Squad protection to my Bestbuy purchases over $150 that I expect to last me 2+ years. I have been a Bestbuy customer for many years, and got to meet a few of Geek Squad teams at different branches of the store. They're knowledgeable, experienced, and professional.