Customer Ratings & Reviews

Compare all the specs I list in the title against price to performance ratio of other brands with similar specs and you will see why this laptop puts them to shame. Sadly I don’t think HP made money undercutting competition selling these so they pulled all manufacturing and sales of them ;/

They are always do helpful and quick to respond or assist.

I have not had to use it and I hope I never have too but last year I bought a Chromebook and didn't get the protection plan and then it brought as I am ended up with a very expensive paper weight

Easily obtained when in store, employees were more than happy to help, easily added to account, now insured!

I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.

This protection makes me have the laptop usage to be real good and we can have this protection plan for good

I can keep this short and sweet. If you buy any tech items, and you are plagued with bad luck and want a piece of mind, buy this. The one time you ever have to use it you'll be happy. Not buying it is like the old saying goes "stepping over dollars to pick up pennies".

Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen

Geek squad protection is totally worth it!! Used it within the first 2 weeks when my screen got a bad crack in it and stopped working... was super convenient and practically fool proof process!

Haven't had to use the protection for my son's new laptop, but if I had to, I know BestBuy and the Geek Squad would make it right. I've had the protection on several other items, and it has come in handy before. With my active son, it might come in handy so I added it to the new laptop!

Never had any issues with using 2-Year Accidental Geek Squad Protection. Have had the same coverage on other items and have used it successfully. Sometimes have to ask a few questions to get what you need, but most of the time very easy.

I have good experience with Geek Squad in the past. If you buy the complete coverage, including accidental damage, you are in good hands. They don't ask any questions as long as your device is "accidentally" damaged. This is cheaper and better than Dell's support. Except for Apple products, they sell Apple Care due to Apple's terms, I would buy Geek Squad over the manufacturer's.

I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!

Bought this for a 2in1 HP laptop I got for my fiancé. I feel these coverage plans are always worth it with expensive electronics, especially with a touchscreen like the one we got. Hopefully we don’t ever have to use it, and I’ll be just fine with that.

If you buy a computer for a high school kid please please please get the protection plan. This saved my sons computer and the people at the Geek Squad are great at what they do and provided incredible customer support. If you do one thing after an electronic purchase (Computer, TV or phone) it should be to buy a protection plan.

Best purchase by far, I was an HP consumer but have switched to ASUS due to its better processor and CPU

I purchased this laptop but had to return it a month later because it would not turn on. However, Best Buy replaced it for me.

When purchasing this newer software/ computer I was informed by the Geek Squad agents that to get the two year protection plan like this one above is best, so in case something drastic happens I am covered! Thank you for this assurance of being careful; they truly care for their customers, and want the best for them, so thank you!

I was unsure as to which laptop I wanted so Team Member Forest (at the Bee Cave location) was super helpful, and patient while helping me figure out which would be best for me. I become overwhelmed when there are a lot of options, and I am not a very tech savvy person, but from start to finish, he made the shopping experience easy and smooth.

I haven't had the opportunity to use the Geed Squad, but I am glad to know that I have the option of using them should anything happen to my equipment while I am out on the road. I do a lot of travelling for work and anything can happen between transport to and from a hotel room or using the laptop within the truck