Customer Ratings & Reviews

Haven't had to use it yet, but I'm sure that it will come in handy. Hopefully I won't have to use it, but I trust that my devices are in good hands if I do.

This camera is perfect! Love it!! Ready for my podcast!!

There's a lot to like about the Geek Squad. They have your back when you need them, and that is super comforting to know especially when investing a lot of money in electronic devices.

Amazing clarity photos with Amazing look . Perfect for starting photography career

Geek Squad is always awesome! I always appreciate their services.

I brought my camera in for repairs/cleaning because there was a foreign object in my camera that made my pictures look like they had a worm in them. Geek Squad was able to fix my issue very quickly! Very happy I purchased the protection plan.

I absolutely love this camera it is a great start for people who want to do photography

I haven't had to use the service, which indicates it's good for me, but I think it's a good service as it allows you to repair or replace the equipment in case of breakage due to accidents.

I'd your going to be buying electronics it is definitely recommend to get protection.

Best choice of my life, saved my photography career.

Nice cam, sure it need more lens with the set Nice cam, sure it need more lens with the set

I wanted to protect the camera I purchased as a gift.

Absolutely trash service. camera got thrashed from accidentally leaving it on my car and they’re refusing to replace it . Why buy insurance if insurance doesn’t cover the accidental damage makes no sense

Absolutely love my camera. It was my beginner camera and I am so glad to have chose this camera

I am so happy that I have Geek Squad protection. Every interaction that I have with the Geek Squad representatives are kind, professional and work hard to resolve my issue. I have been purchasing this protection for my merchandise because you never know if you may have an accident weeks, months or years from purchasing the item.

its Awesome I purchased it with my Camera and not its insured for 2 years.

This two-year accidental protection plan gives me peace of mind. It’s a bit of an extra cost, but I think it’s worth it for the coverage in case something unexpected happens to my device.

Great camera. I use this camera in my small business for product shots. It works excellent and I am not a photographer. Easy setup and works well.

Never have had any issues with geek squad. Always helpful and answer all of my questions.

I worked for Best Buy during college, so this is a biased review even though it has been more than a decade… I greatly appreciate the Geek Squad. Because they’re not salesmen, they genuinely do try to help everyone as best they can. My recent experience with Geek squad, as a wedding photographer, my primary camera started acting up 2 days before a wedding. If I had to send it in to canon and let them work on it- I wouldn’t have had it back in time to shoot the wedding and would’ve had a major challenge on my hands to rent a camera in time- it just wouldn’t have been possible. As I the geek squad guy told me they would have to send the camera off for repairs, my heart sank. I explained that I really needed a camera to work otherwise I was going to be royally screwed. In order to save my rear end, the Geek Squad guy returned my camera, and I was able to buy the same camera to replace the original and repurchase the Geek Squad protection. I have ALWAYS loved that about Best Buy- replacement plans and service plans are VERY WORTH IT for expensive electronics! Not so much TVs - because generally if the TV works fine out of the box, the product will outlast any protection plan that you buy, but iPads, cameras, computers- I wouldn’t recommend purchasing those without the plan(s). Thanks Geek Squad for covering my hind-parts!