Customer Ratings & Reviews

I almost always purchase the geek squad protection (depending on what I purchase) . Never disappointed in this purchase

Previously purchased their plans on other items. Bougjt a 6 yrs plan and lpw and begold 4 yrs and 8 month in to warranry and item failed. Fix wasnt possible so a totally new system was provided at no cost.

Helped me identify a problem with my laptop and it was back to good as new.

The Geek squads protection plan and service has been the best! No questions asked when we have had an issue they immediately either have taken care of the repair or replaced the product. We now do the protection plan on everything!

GET ONE!! You need this to safeguard your tron equipment from power outages, shoddy manufacturing, etc.

I'm always "on the fence" about these add-on service/warranty programs. 2 1/2 years ago, i bought a router/wi-fi nest product from BB, and added it on since it was not too expensive...MAN, AM I GLAD I DID! When my nest system failed, all i did was gathered it up, took it to the store, and exchanged for a new unit-even let me step up one level on my hardware! Ill never buy anything without this valuable protection again!

All I had to do was call Best Buy and explain how much trouble I had with the Netgear Orbi. I was actually looking for a receipt and had forgotten that I had purchased a 4 year warranty. They immediately emailed me the receipt, said bring it to the store and replaced it with a different system (Eero in case anyone is interested). Thus far I’ve had no problems with it. I am certainly no tech wizard, but set up was a breeze. I couldn’t be happier with BB’s service!

Everything went so well with geek squad.Would recommend

A must have. I have used this product several times and it has paid for itself over and over. Highly recommend

This protection plan is very useful to keep items safe

Very good idea works well with new purchases. Less worries.

What more to say than its great to have coverage! Our STARLINK works amazing, but we have comfort in knowing if something happens, Geek Squad has our back!

The guy that checked my TV was fantastic, he had it checked out in 15 minutes

I have not had to use it. Great product. What can I say? YEA!

Very knowledgeable to correct your described problem

Had my car in and out in a matter of a couple of hours ! Staff was friendly and very knowledgeable about what I needed to replace my stereo. After all these years, still works great!

Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need. The router had issues right out of the box. We were glad we purched the membership. Easy to return and got a new rplacement that same day.

So far so good. I've had this almost a year. Not too many interruption. Recommend using the web interface if you need to change anything. App not so configurable.

I purchase Geek Squad protection on wvery electronic. I think it is mandatory. You get too much value for your dollar. I dont even rrally need any Geek Squad support that goes with it but you never know what might happen to your electronics. They will replace it using your protectoon ourchase and fet you a new device right away if possible.

Amazing item we love it so much we recommend to buy this item