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Customer reviews

Rating 4.8 out of 5 stars with 2411 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,411 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have A+++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had a situation to use this. But it's good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps all the time in need for the most important things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have already used them multiple times and they have been able to fix everything each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this available with purchases, glad its offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used it recently, but love the service offered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty worked great, on same day Geek squad solved my problem, by next day had my replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for any expensive device is worth it period. Dont over think it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up and WiFi connectivity and steady

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TPLink Deco Mesh BE110000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is great but somehow outside hacker able to access. I cannot seem to figure how to beat them from accessing. I have changed my WIFI SSID password and setup Network Access control. Homeshield security is installed as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Coverage!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for 4 years! Even covers if my home suffers from a power shock and my router dies!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this product. Works as advertised and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan has saved me a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my refrigerator replaced once and was happy. Depending on the price, I would stick with major appliances and electronics. If the item is like $200, and the protection plan is $39 don't waste your money .unless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad. I don't always have to use it, but when I have it's been a great purchase and well worth the money and sense of security. Good people who know what they are doing and the process if really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capes not included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Replacement Plan is like having a super-geeky guardian angel for your gadgets. Picture this: You buy a shiny new tech toy, and just when you think you're the king of Techville, disaster strikes. Coffee spill? Geek Squad's got your back. Accidental 'it-fell-off-the-table'? No worries, Geek Squad swoops in! It's like your device has its own personal superhero, ready to save the day from the villains of daily life. And this isn't just any hero; it's a tech-savvy, cape-wearing, problem-solving whiz! For four whole years, your gadgets get to live a life of daring adventure, with the Geek Squad as their trusty sidekick. Imagine, you're out and about, and suddenly your phone decides to play hopscotch on concrete. With this plan, it's more "Ha-ha!" and less "Oh no!" The best part? It's like having a 'Reset' button for those "I can't believe I just did that" moments. So, go ahead, live your tech life on the edge. With the Geek Squad Plan, your gadgets are covered from the perils of everyday life, with a sprinkle of humor and a whole lot of peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing and are amazing and what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good items for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services with these warranties. Highly recommended for anything purchased here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use it all the time. I want to win 400.00 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a Geek in your corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me count the times I have purchased Geek Squad. I would rather have it and not need it, than need it and not have it. Kind of like insurance, right!?! I have needed it. Not often. It is awesome when I've taken products back to Best Buy, and since I purchased Geek Squad they give me a brand new replacement. Go Geek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GSP EVERY TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, I have been saved by a geek squad protection plan. The quality we see in everyday items are not at all what they used to be. Its good to be able to reply on a solid backup plan when issues come up.

    I would recommend this to a friend