Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,383 reviews
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add-on. Easy to use and quick turn around!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good items for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services with these warranties. Highly recommended for anything purchased here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great to have just in case you need it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan has saved me a few times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my refrigerator replaced once and was happy. Depending on the price, I would stick with major appliances and electronics. If the item is like $200, and the protection plan is $39 don't waste your money .unless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad. I don't always have to use it, but when I have it's been a great purchase and well worth the money and sense of security. Good people who know what they are doing and the process if really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case you need it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort in having Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more to say than its great to have coverage! Our STARLINK works amazing, but we have comfort in knowing if something happens, Geek Squad has our back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GSP EVERY TIME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, I have been saved by a geek squad protection plan. The quality we see in everyday items are not at all what they used to be. Its good to be able to reply on a solid backup plan when issues come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought that it was worth the coverage for my new modem $50 for 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They attended to my issues and resolved my concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced quickly and free of charge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously purchased their plans on other items. Bougjt a 6 yrs plan and lpw and begold 4 yrs and 8 month in to warranry and item failed. Fix wasnt possible so a totally new system was provided at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this with every big purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service, they fix my issues every time or give me my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a Geek in your corner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me count the times I have purchased Geek Squad. I would rather have it and not need it, than need it and not have it. Kind of like insurance, right!?! I have needed it. Not often. It is awesome when I've taken products back to Best Buy, and since I purchased Geek Squad they give me a brand new replacement. Go Geek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peach of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind so I don't have to worry although I haven't used this service yet. I hope it isn't needed but at least it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fantastic! With electronics and appliances not lasting like they used to, GS has saved me a lot of money the last few years. I highly recommend spending the extra money to cover all your major purchases with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capes not included

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Replacement Plan is like having a super-geeky guardian angel for your gadgets. Picture this: You buy a shiny new tech toy, and just when you think you're the king of Techville, disaster strikes. Coffee spill? Geek Squad's got your back. Accidental 'it-fell-off-the-table'? No worries, Geek Squad swoops in! It's like your device has its own personal superhero, ready to save the day from the villains of daily life. And this isn't just any hero; it's a tech-savvy, cape-wearing, problem-solving whiz! For four whole years, your gadgets get to live a life of daring adventure, with the Geek Squad as their trusty sidekick. Imagine, you're out and about, and suddenly your phone decides to play hopscotch on concrete. With this plan, it's more "Ha-ha!" and less "Oh no!" The best part? It's like having a 'Reset' button for those "I can't believe I just did that" moments. So, go ahead, live your tech life on the edge. With the Geek Squad Plan, your gadgets are covered from the perils of everyday life, with a sprinkle of humor and a whole lot of peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always an easy return if there are ever issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, qualified experts, knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service pays for itself I love the service provided by Best Buy a lot of value to be had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement, fast service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a replacement. I replaced it with a different manufacturer's modem, so it's very good to have it. I get store credit if you change your mind about buying something else or replacing it.

    I would recommend this to a friend
Sponsored