Customer Ratings & Reviews

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!!

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

They are the best service you ever have I recommended to everybody

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

Having a piece of mind when buying Simeon is great

The agent was very professional and accommodating.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

They had delivered the TV safely and without any damage

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

Nice tv with the google tv which helps download anything you want

they are always great on the phone when I call them

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

I hope this TV lasts longer in the other one I purchase just over a year ago

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.