Customer Ratings & Reviews

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

Great people to give advice and help you out in anyway

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.

I just purchased this warranty and so far I haven't had to use it (thank goodness)! In the past, I have had this warranty and this warranty does far exceeds my expectations and Best Buy stand by their warranty 100%.

I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

Perfect service to give peace of mind for purchases!

[Employee of bestbuy] Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

[Employee of bestbuy] Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

Always great help when something goes wrong and easier fixing than by myself lol

Never had to use it so can't say if it's good or not can't give and opinion

I don’t remember what this geek squad is for but it’s always good