Customer Ratings & Reviews

The two gentleman did a fanstastic job in mounting the television. Professionalism at its finest. Nothing short of perfection. They cleaned up after themselves and everything was presentable.

The guys did an excellent job on the install. The TV is incredible for the money!!! Highly recommend.

Love our tv mount and the Geek Squad are so professional and helpful

The agents were great setting up my new t.v. they cleaned up every little thing, made sure the cords were neatly tied up and made sure everything was working properly. They really knew what they were doing. Very satisfied.

The two gentlemen who came to our how were knowledgeable in regard to where the T V should be placed. They worked efficiently and were done in under twenty minutes. We valued their hard work and professionalism.

They mounted 5 TVs (one was a frame tv). Arrived on time, communicated perfectly, and were super helpful. Everything was perfect!

Agent was thorough, very professional, highly competent in his craft. He was friendly, patient and made sure I understood everything he explained.

The one star is for the shoddy third-party installer. I selected “YES, I would recommend” local Geek Squad installers. My local guys were great. It’s a big fat NO to the third-party installer. They don’t give an option for non-Geek Squad installers. ASK FOR your local GEEK SQUAD installers ONLY! Best Buy Corporate hires third-party installers to cut costs. The third-party installer arrived at my house in an unmarked old, beat-up white Chevy cargo van. I had no idea who he was. He also came with his girlfriend, who was supposed to be the “other” installer. I had an 85” TV, and she couldn’t lift it to put it on the brackets. I had to do it. After a few weeks, the right side of the TV was 2-3” lower than the left side. The local Geek Squad came out the day after I enquired at my local store about the installation. When they took the TV off the wall, they were shocked to see what the brackets looked like. The third-party installer had one bracket in just the edge of a stud, and the other bracket was only screwed in drywall. The right bracket was at an angle, so it was slipping out of the drywall. He only used four screws out of the eight screws supplied. So my TV was falling off the wall. The left bracket was bent because it held most of the TV’s weight. From now on, I won’t accept any installs from your third-party installers. It doesn’t make sense that Best Buy would have someone drive to my house from 3-4 hours away when my local store is 5 minutes away.

The Geek Squad agents came out to my house, were very experienced in installations of wall mounts for this and even dropping the plug into the wall so you dont see the cord hanging down. Looks great and well worth the money!

Neat and clean installation. Gave good instructions. Took away old materiel. Highly recommend

The geek squad guys were exceptional! They went above and beyond to make the wall mount set up seamless.

It’s the best I love that they centered my television and the wall mount is perfect.

Excellent works and I am happy to works with them , I highly recommend Greek Squad

There were 2 installers and one guy watching and going over how everything worked. He even fixed an issue with my other tv remote. I’m fairly pickie and hard to please, but these guys actually wowed me. Everything went well, tv hung precisely, cleanup and box plus trash removed. Even wore shoe covers.

The agents were on time & took precautions to keep carpet clean & cleaned up. They mounted, set-up & connected all devices quickly & accurately

The agents did a good job at placing the mount and television and gave me a suggestion to place it slightly higher than where I originally wanted it.

The squad arrived as scheduled and confirmed. Did a great job of installing Television. They were expert and experienced.

The service was overloaded, I was served with care and respect.

The agents were very professional. They installed and set up two televisions.

Great installation. Very professional and exceeded my expectations. Showed me features on the tv I never would have known about.