Customer Ratings & Reviews
- Model:
- CB5-571-C4G4
- SKU:
- 4262900
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the 15.6" Chromebook's large screen size and ease of use. Many also praise its good battery life, affordable price, and surprisingly good sound quality from the speakers. While some users wish for more storage and RAM, the lightweight design is frequently highlighted as a positive. Overall, the positive feedback significantly outweighs the negative.
This summary was generated by AI based on customer reviews.
Doesn't work with most peripherals
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched the Chromebook help a lot and was under the impression that I could get a DVD player and a wireless printer to work with this. You cannot. My printer was not in the cloud-ready list, but they give you the impression that you can add a wireless printer in another way. Also, The track pad is very sluggish.
No, I would not recommend this to a friendWould not Purchase again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Chrome Book was purchased on 1/8/16, recieved on 1/11/16. Died on 1/27/16, after approximately 9 hours use. Screen completely black, will not turn on. My Best Buy purchase email says to return by 2/10/16. Called them they said it was a generic email and I only had 14 days to return. Because I was only a core customer . I said my email says to return by 2/10/16 they said it was a generic email. Called Acer they tried to do a manual restart but my Chrome Book does not have the required hole.to stick a paper clip in . I can return a 16 day old purchase to them and they will look at it. 300 down the drain. Purchase somewhere that stands behind their product
No, I would not recommend this to a friendBroke minutes out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.During the initial startup connected to the wifi than prompted for an update (to the chrome os?) and than the screen froze on the enter your gmail.... to reboot a chromebook you have to hold down the power key for a long time....after that it was dead could never turn on again. thankfully best buy took it back at the local store for a full refund.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Syarn,
We are sorry to hear this; we understand you returned the Acer Chromebook but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
Best regards,
Acer America
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I trusted the reviews but the first screen upon set up is pixilated with a hundred lines all over the screen, Going back.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Sorry to hear this; we understand you returned the Chromebook but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact