Customer Ratings & Reviews
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Top Mentions
- Rated 5 out of 5 stars
Geek Squad to the rescue!
Lafd Posted
Courteous and knowledgeable staff. Took time to explain everything
I would recommend this to a friend - Rated 5 out of 5 stars
Geek squad is amazing
Unhappyagain Posted
These guys spent all day of all my stuff. Giving suggestions and ideas for future. Quality work and enjoy them in the house.
I would recommend this to a friend - Rated 2 out of 5 stars
Very nice men.
DebRed Posted
Geek squad came to install thermostat was not able to do. Said they would reimburse my fee and did not. Also said to call them once it was in and they would come out to show me how to use, called a couple times and no one returned my call. Now I have to make an unnecessary trip to store to have my fee reimbursed and since its been about a week I have learned how to use. Not happy with the service.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
SLO Geek Squad #1
ExcellentService Posted
I had a difficult job to be performed. The Geek Squad solved my issue. SLO Best Buy Geek Squad team is #1.
I would recommend this to a friend - Rated 2 out of 5 stars
I am disatified with service
unhappy Posted
didn t get me connected or show me how things work .
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted
Thanks for uploading your review. We expect our Geek Squad Agents to offer exceptional service and communication. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get assistance with your thermostat. We have Agents standing by to help. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
- Rated 1 out of 5 stars
Job not done
Jamie Posted
This was contracted out to a 3rd party who walked in with the Nest Learning Thermostat, removed the old thermostat before telling us that their wasn't a "C" wire and that his job was done. He then told us to contact our HVAC technician to install a C wire so that he could install the Nest Thermostat. We contacted an HVAC vendor who came to our house the very next day and pointed out the common wire the other technician missed and installed our product. This cost us an additional $150 when we were already paying for the total tech service plan.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
CONNECTED HOME THERMOSTAT
jbennett Posted
Geek Squad CONNECTED HOME THERMOSTAT Installation guys where on time and very professional in setting up everything.
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome, big screen for using with my Door Ring
DamselDiana Posted
Tech's hooked up everything that needed to make all my devices work together!!! The technician really is VERY knowledgeable!
I would recommend this to a friend - Rated 5 out of 5 stars
Best service!
Ffyd123 Posted
Geek squad was quick to install and was great teaching us how to use it. Great young men!
I would recommend this to a friend - Rated 5 out of 5 stars
Great service
SHNK823 Posted
Our agent mounted our thermostat efficiently and quickly
I would recommend this to a friend - Rated 5 out of 5 stars
Efficient installation
Audrey Posted
The installer efficiently installed my thermostat and showed me the basics of operation. Very Happy
I would recommend this to a friend - Rated 5 out of 5 stars
Fixed internet connection problem
Lynn Posted
Rep Daniel was outstanding, knowlegable and extremely helpful.
I would recommend this to a friend - Rated 5 out of 5 stars
Geek squad installed my tv and Nest!
Berda Posted
Total professionals! Cleaned up all debris upon leaving.
I would recommend this to a friend - Rated 5 out of 5 stars
Please refund, service was not completed
Christy Posted
The service was not completed because of wiring. I don't believe I should be charged
I would recommend this to a friend - Rated 5 out of 5 stars
Great guy
showboat Posted
Showed me and exaplin how it works, who to give it maintians which is important.
I would recommend this to a friend - Rated 5 out of 5 stars
EXCELLENT ‼️
DRAGON1 Posted
Woman installer...AWESOME INSTALL❗️ VERY KNOWLEDGEABLE‼️
I would recommend this to a friend - Rated 5 out of 5 stars
def let them do it
Matthew Posted
don't risk hurting yourself, let the pros take care of it
I would recommend this to a friend - Rated 5 out of 5 stars
Great
trublqprnc Posted
Geek squad came in did all the work and thinking we didn’t have to do a thing.
I would recommend this to a friend - Rated 5 out of 5 stars
Super
Bones Posted
The agent were helpful at the store and more , good experience
I would recommend this to a friend - Rated 5 out of 5 stars
great job
somedude Posted
did a great job. made sure I knew how it worked before they left.
I would recommend this to a friend