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Customer reviews

Rating 3.9 out of 5 stars with 51 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 51 reviews
  • Rated 5 out of 5 stars

    Best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick to install and was great teaching us how to use it. Great young men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CONNECTED HOME THERMOSTAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad CONNECTED HOME THERMOSTAT Installation guys where on time and very professional in setting up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, big screen for using with my Door Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech's hooked up everything that needed to make all my devices work together!!! The technician really is VERY knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy service, installation worked very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed internet connection problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep Daniel was outstanding, knowlegable and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer efficiently installed my thermostat and showed me the basics of operation. Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total professionals! Cleaned up all debris upon leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please refund, service was not completed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was not completed because of wiring. I don't believe I should be charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT ‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woman installer...AWESOME INSTALL❗️ VERY KNOWLEDGEABLE‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for short money, easy to navigate, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed me and exaplin how it works, who to give it maintians which is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came and installed easy and clean. Explained how to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't risk hurting yourself, let the pros take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in did all the work and thinking we didn’t have to do a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were helpful at the store and more , good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. made sure I knew how it worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself time and let them do the work so you don’t have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quality thermostat installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the install quick and seamless and looks great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No free follow up support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intial set up was good but shortly after it quit working and I have never been able to successfully get it reconnected to the wifi with out disconnecting the entire thermostat and starting over. Best buy/ geek squad will not come back out to do that without charging alot of $. So I am left with using it in manual mode only.

    No, I would not recommend this to a friend
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