Customers admire the Echo Show 21 for its overall performance, with users noting its clear and crisp display. The incredible screen size and ease of use, offering many functional options, are also highly appreciated. However, some customers have reported issues with the remote's functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 194 reviews
Rated 5 out of 5 stars
Perfect gift and everyday upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a birthday gift for my girlfriend, and it’s been a huge win. She absolutely loves it and uses it daily. She relies heavily on her calendar—she used to keep everything on a whiteboard—but now she can easily sync and manage everything straight from her phone on the display.
I’ve also added all of the kids’ school schedules, including wrestling practices, school events, and vacation times. Having everything centralized and visible has made staying organized much easier for the whole household.
In the kitchen, it really shines. She’ll play her favorite music and sing along while cooking or doing dishes, or throw on a show or an audiobook in the background. It’s also great for pulling up recipes hands-free while cooking.
We also use it for shopping and grocery planning. Asking Alexa to find items, build a grocery list, or even purchase items directly from Amazon is extremely convenient, especially being able to pull the list up at the store.
Overall, Its pricey but worth it. it’s practical, intuitive, and genuinely useful—not just a gadget that sits there. A great gift that actually improves day-to-day life.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Nice Upgrade
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coming from an Echo Show 10, i love the screen size. The Echo Show 21 works just like the other echos with the addition of fire TV. I like the fact that the right side of the screen keeps the widgets visible for easy access. The whole screen can also be used as a digital picture. The speakers are an improvement over previous versions. It has fast response time as well. I can pull up my ring cameras very quickly. If your considering the purchase, i would not hesitate . For the price, the Echo Show 21 is the way to go vs the 15.
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
Will def buy a second one!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy to use & great quality for your monies.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Display I Ever Had
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Is The Best Display I Have Ever Had. I Have It Set Up With My Ring Cameras So When A Person Walks Up To My Front Or Back Door It Shows Up On The Screen. I Can See Who Is There From Across The Room So I Can Decide If I Want To Answer The Door. I Have This One Set up In The Living Room. This Echo Show Can Do So Much I Plan To Get Another One For My Bedroom.
I would recommend this to a friend
Rated 5 out of 5 stars
First Alexa and it’s impressive and amazing !!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Alexa device is absolutely amazing! It truly has everything I need all in one place—music, smart home control, weather updates, reminders, and so much more. It makes daily life so much easier and more organized. The voice recognition is fast and accurate, and the sound quality is surprisingly rich for such a compact device. It’s definitely a real life-changer, and I can’t imagine my home without it now. Highly recommend to anyone looking for convenience, entertainment, and a smarter lifestyle all in one swoop!
I would recommend this to a friend
Rated 5 out of 5 stars
Incredible Echo!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So quick and easy to install. The features on this echo are amazing. My kids love and enjoy having it to help with homework daily tasks and timers. I enjoy the flexibility of it and knowing that I have everything as far as scheduling and bills on there visibly for us to see every day!
I would recommend this to a friend
Rated 4 out of 5 stars
Phenomenal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love love love my echo show 21 easy to set Alexa takes you step by step to set up. The reason I’m giving it 4 stars is because the remote control is not working I will have to contact customer support for that. It’s so convenient to have for recipes calendar's dates, smart home components. Don’t hesitate get one you won’t regret buying it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this specifically for the calendar feature but honestly have enjoyed the other included features more! Helped so much with communication and organization!
I would recommend this to a friend
Pros mentioned:
Overall performance
Cons mentioned:
Remote
Rated 4 out of 5 stars
Nice addition
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well, except the remote, It doesn't work at all. Nice for the kitchen. Great picture quality and sound.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Echo show 2¹1 the best
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it speker sound good nice and big 21 in i cut whash my shows alk to Alexa to put my music ask the weather make my shoping list do appointment and see my camaras i realy love it so for so
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good Screen, Worked Perfectly
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since installed on my kitchen it worked great, I have several smarts lights, switches and cameras. So having the Alexa being the main hub for all makes life more easier.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great, very easy to use. I would recommend getting one for everyone
I would recommend this to a friend
Rated 5 out of 5 stars
Get it now from BB, Amazon is backordered April
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own every version of Amazon Echo, since they came out in 2014. This device absolutely blows me away. The sound is beautiful, super fast response, love the widgets. I can change my shopping list or to do list with voice or a touch on the screen. Alexa will pull up YouTube and search for videos, all with voice commands. I always wanted a combination computer and TV and always wondered why they couldn’t combine the two and now they definitely have. I am ordering a second one from Best Buy because Amazon is now out of stock until April! You better get one now if you want it, and get it from Best Buy especially if you’re a Best Buy member. 5 stars!
I would recommend this to a friend
Rated 5 out of 5 stars
My favorite toy!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded and I absolutely love adding this Gem to my kitchen counter!!!
I would recommend this to a friend
Cons mentioned:
Remote
Rated 4 out of 5 stars
Great product with the exception of a useless rem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product however the remote foes not work at all. It would have been better to leave it out of the box do that there would not be an expectation to be able yo use one. Amazon support, fix this issue.
I would recommend this to a friend
Brand response from Amazon Devices Customer Support
Posted .
Hi ChristopherS,
We are sorry you are not having a positive experience with the Echo Show 21! Please verify the remote has working batteries installed and if so, please call us, as it should be working! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Happy Camper with 21 echo show
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for kitchen wall, easy to install, easy to operate, and you don’t have to speak loud to awake Alexa.
I would recommend this to a friend
Rated 5 out of 5 stars
Echo show twenty one.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best echo show yet.!!! It's so excellent with voice command and the a I of alexa is really good.
I would recommend this to a friend
Rated 5 out of 5 stars
Echo show 21
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love ❤️ it. Works perfect in my kitchen.
I would recommend this to a friend
Rated 5 out of 5 stars
Alexa 21
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i love my new Alexa it's an update for my household.
I would recommend this to a friend
Rated 3 out of 5 stars
Early Adopter Gripes
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This reviewer received promo considerations or sweepstakes entry for writing a review.
To be honest, my wife and I were looking for something that had more functionality than the Sky Calendar. There's not a ton of customization options for the calendar. The calendar widget is only a fraction of the screen and you can't resize it to make it bigger. The calendar doesn't have any color schemes or coding in list view. it would be nice to have more customization to the actual app so that you can cater it to your needs.
It would have been nice to be able to rearrange the user interface to split top and bottom instead of only having side by side view. My decision is kind of split, i would recommend this for certain purposes but not others.