Customer Ratings & Reviews
- Model:
- 142353-1041
- SKU:
- 6527121
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Love this suitcase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and nice color, afortable and easy to maneuver
I would recommend this to a friendAmerican Tourister Suitcase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suitcase looks like it is good for very few trips. Its quality is not up to par. However, it is easy to use. Not sure it can handle much weight.
No, I would not recommend this to a friendBrand response from AmericanTouristerproductexpert
Posted .Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
- Cons mentioned:Size
Beware! Incorrect Listing, 20 inch spinner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Raised a replacement and still received a 20 inch spinner instead of 24 inch. Tried to request for changing the listing but still not seeing the same on your portal. This is misleading and wrong information.
No, I would not recommend this to a friendBrand response from AmericanTouristerproductexpert
Posted .Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Doers not ive up to its purpose.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not travel well; it falls down when the front pockets are full and must be pulled. I bought it so I could walk two suitcases with ease. Having to pull it defeats the purpose of being a spinner suitcase.
No, I would not recommend this to a friendGood for longer road trips or a checked bag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent suitcase with plenty of pockets, smooth wheels.
I would recommend this to a friend- Cons mentioned:Size
FAKE LISTING
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FAKE LISTING. Bestbuy delivered the 24inch spinner instead of the 28 inch. They re-assured me and said they are shipping a new one. The new one was again a 24 inch. Now Its been over 2 weeks since my original and I have to be the one who has to go down to the store and return this on my time and money just to get my OWN MONEY BACK. Best Buy can only offer a "SORRY". Totally absurd.
No, I would not recommend this to a friendBrand response from AmericanTouristerproductexpert
Posted .We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, lightweight, took to Japan as carry on and was easy to pull and stand upright.
I would recommend this to a friend24" not 28
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should've read the reviews and specs. This is for a 24" suitcase! The bestbuy item title is extremely misleading as it says 28". Another reviewer had the same problem. I contacted bestbuy customer service thru chat and they were completely unhelpful. They wouldn't offer expedited replacement unless I paid extra for shipping. I'm leaving for my trip soon and ask if I could return incorrect item after I return, but they would not extend their meager 15 day return timelne. Will be making a trip to return in store thanks to bestbuy's error. Although not sure if the misleading item descriptor is due to BB or american tourister.
No, I would not recommend this to a friendBrand response from AmericanTouristerproductexpert
Posted .Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Buyer Beware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suitcase is advertised as 24" but it ships as 20". It is a carry on not a checked bag which is what 24" should be. I waited a month for it to come in and it arrived as the 20" - 3 days before Christmas and it was supposed to be a gift! Terrible customer experience and misleading advertising. Best Buy did nothing but try to argue that it was the right piece.
No, I would not recommend this to a friendBrand response from AmericanTouristerproductexpert
Posted .Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Not that beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality the way it looks i dont like it at all it loos old
No, I would not recommend this to a friendluggage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great looking ..rolls great but not enough pockets inside
No, I would not recommend this to a friendNice material - Light weight and easy to maneuver.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light weight standard sized cabin bag that you can carry on in a flight. Easy to maneuver and lightweight.
I would recommend this to a friendGood piece of luggage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great luggage for the price. Wheels roll extra smooth. Small enough to fit in overhead bin. Plenty of space and compartments. Decent quality materials. Would buy again.
I would recommend this to a friendGood travel luggage bag
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bag for the price, the blue color is easily distinguishable on the luggage belt
I would recommend this to a friendPerfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected! Perfect size since it’s not too big and not too small.
I would recommend this to a friendNot size as advertized.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this suitcase two times, and was shipped the 20" instead of the 24" both times.
No, I would not recommend this to a friendBrand response from AmericanTouristerproductexpert
Posted .We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
suitcase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice, moves very easy and seems to be a good produce
I would recommend this to a friendLooks well made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used the suitcase yet but it looks to be well made. I like that it has a strap to grip on the bottom it should make it easier to lift.
I would recommend this to a friendGreat size , but pack light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my first use the zipper came apart.???????????????
No, I would not recommend this to a friend- Cons mentioned:Size
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this suitcase online but recieved a 24inch instead of the 28inch that I ordered. Called up and got a a new one sent out overnighted. (Great customer service). Got the new package opened it up and was another 24inch..... very very annoying. Ended up buying a suitcase in target. Best buys customer service was great but the warehouse needs to get they avt together
I would recommend this to a friendBrand response from AmericanTouristerproductexpert
Posted .Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
