Customers commend the Powerhouse 511 Portable Power Station for its fast charging capabilities, allowing them to quickly recharge their laptops and phones. They also appreciate its portability, making it a convenient companion for those on the go.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
Cons mentioned:
Anker quality, Flashlight
Rated 2 out of 5 stars
1st unit DoA
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's decent for what's it's supposed to do. My 1st order wouldn't turn on unless plugged in which is a major issue for a powerbank. I haven't been able to give ut a sustained 100w load to test it yet but I did notice the flashlight doesn't flash S.O.S correctly which is funny. It flashes S.O.S O.S.O S.O.S O.S.O over and over which is pretty funny. Anker has gone down hill a lot in recent years and this is kinda the expectation.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Cons mentioned:
Battery issues
Rated 1 out of 5 stars
Avoid this item.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased in December. Charged it and used it for a camping trip. Recharged it and put it away. Pull it out the other day and notice the battery is half dead. So I grabbed the charger and plug it in and it won’t recharge and the USB ports will not charge another device. The only thing that worked was the 110 outlet and the flashlight. Tried to discharge hoping that it would reset. Did not help and once the battery depleted it would not recharge. Avoid. There are many reviews like my own. Just google it.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Charges type c devices, Fast charging
Rated 4 out of 5 stars
Good power bank
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted the anker 100, but this was close and actually in stock. Charges type c devices easily and even has an AC plug. The power bank recharges pretty quickly.
I would recommend this to a friend
Pros mentioned:
Fast charging
Rated 5 out of 5 stars
A little expensive, but you get what you pay for.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to use at a conference - most of the time you can't find a plug during the conference. I was able to get a full charge on my laptop and it charges reasonably quickly. Having the regular plug (with a grounding wire) is a great feature that I did not see on other power banks.
I would recommend this to a friend
Rated 1 out of 5 stars
Horrible
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product does not work. I regret not opening and trying this product before the return window expired. Anker does offer a warranty snd has attempted to replace twice but both have failed in the same manner. The product seems to charge but never doesn't.
Device does not power on.
No, I would not recommend this to a friend
Cons mentioned:
Defective
Rated 1 out of 5 stars
Defective item.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Defective, not working as expected upon unboxing.The anker power bank 5 did not work as expected. After charging, it was very hot and did not charge any device.
No, I would not recommend this to a friend
Pros mentioned:
Portable power station
Rated 4 out of 5 stars
Anker power bank 90
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well for what I need it for. I’m able to charge my iPad and iPhone and other items.Very sturdy but on the heavy side.
I would recommend this to a friend
Brand response from Anker Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 988 7973
Cons mentioned:
Defective
Rated 1 out of 5 stars
Defective x 2
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very excited to buy this power bank and have the a/c plug included. However the products I received were defective- confirmed at the store on two separate purchases. We returned both and I will await for a new model before purchasing again.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Find Something Else
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t buy this! I owned this for a little over a year and a half. It wasn’t used all the time because it was purchased to cover my laptop during travels and power outages. I recently went to use it and it wouldn’t charge anything even though it was charged. I reached out to support who (who they had me send them a video proving it was no longer working) told me that at was out of warranty and they would do nothing (covered up until 18 mo).
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Cons mentioned:
Emergency
Rated 1 out of 5 stars
Frustrating.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought at thanksgiving sale. Charged it and tried it once. it worked. I stored it in a drawer for emergency use and when I actually needed it, it wasn't working. Never got to use it.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Ac port
Rated 5 out of 5 stars
Small Device, Large Power
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great selection for a backup battery. I frequently run out of power on my school laptop, but forget a usbc to charge it, but have the normal power cable. With the AC port on this, I can have more life on my laptop.
I would recommend this to a friend
Rated 1 out of 5 stars
Anker Battery gave out
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always been Anker type of person but this time I am very disappointed. This battery stopped working after a year or so and for the price I bought during that time, I expected the product to have lasted a lot longer. I bought a cheap powerbank from amazon and that one still works fine. Not sure if the anker quality has gone down but I was very disappointed with this item.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Did not work
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought 2 neither held their charge so I had to return both. I personally like anker products, but I can not even find this model on their own website so maybe it is just a discontinued product and old.
No, I would not recommend this to a friend
Brand response from Anker Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Portable power station
Rated 5 out of 5 stars
excellent powerbank
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent portal power station for my work, I recommend 100%
I would recommend this to a friend
Pros mentioned:
Durable, Fast charging
Rated 5 out of 5 stars
Anker power bank
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a very good power bank that charge the iPhone very quickly and durable. It’s easy to pack and you can take it anywhere.
I would recommend this to a friend
Rated 4 out of 5 stars
Bigger than expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is huge haven’t used it too much yet but it has everything I need
I would recommend this to a friend
Rated 5 out of 5 stars
good to have
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bigger than what I thought it would be but definitely has lots of battery power.
I would recommend this to a friend
Pros mentioned:
Fast charging, Portable power station
Rated 5 out of 5 stars
Great portable device for all my device!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own many Anker products, but this is one of my top favorite. It is my new go to power bank when I am out or traveling. The quality of this product is premium and durable. It looks great and modern versus other brands which are plastic looking and feels like it would explode in my backpack. This comes with a flashlight built into the power bank when you need some light. My favorite feature of this powerbank is that it comes with an outlet plug where I am able to charge my laptop, my phone, and my tablet all at once. On top of that, there is one more port still available so you are able to charge multiple devices at once. You have multiple options to charge your products where you have USB/Type C/AC outlet. This product has come in clutch many times whether I need to recharge my laptop on the go, or my phone is about to die. It fits perfectly in my backpack and its so portable that you dont even notice the additional weight.
I would recommend this to a friend
Brand response from Anker Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 988 7973
Customer reviews from Anker
User rating, 3.6 out of 5 stars with 5 reviews on Anker.