Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,127 reviews
Rated 5 out of 5 stars
Premium Sound and Build – Worth the Investment
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The AirPods Max deliver one of the best audio experiences I’ve ever had in a pair of headphones. The sound quality is crystal clear, with rich bass, detailed mids, and clean highs that make everything from music to podcasts sound incredible. The noise cancellation is top-tier, blocking out distractions and letting me focus completely on what I’m listening to. The Transparency Mode is also surprisingly natural—it feels like I’m not even wearing headphones when I turn it on.
Comfort-wise, they are heavier than other headphones, but the mesh headband and memory foam ear cups make them feel very comfortable even during long listening sessions. The build quality feels premium and solid, not like cheaper plastic headphones. I also love the sleek silver design—it really stands out.
The controls with the Digital Crown are intuitive, and the quick switching between Apple devices is seamless. The only downside is the case, which doesn’t feel very protective, and the price is definitely high compared to other options. But honestly, the performance and quality make them worth it if you’re looking for luxury headphones that deliver.
Overall, I would highly recommend the AirPods Max to anyone who values premium sound, build quality, and the Apple ecosystem experience.
I would recommend this to a friend
Rated 5 out of 5 stars
Apple AirPods Max
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Apple AirPods Max deliver a truly premium audio experience, setting a new standard for over-ear headphones. The sound quality is exceptional, offering a rich and detailed audio profile across a wide range of genres. The active noise cancellation is effective, immersing you in your music or calls while effectively blocking out external disturbances.
Design-wise, the AirPods Max exude elegance and sophistication. The build quality is outstanding, featuring a stainless-steel frame and a breathable mesh canopy for added comfort. The ear cushions provide a snug fit, making these headphones suitable for extended wear.
One of the standout features is the seamless integration with Apple devices. Pairing is effortless, and users benefit from features like automatic device switching and spatial audio. The latter adds a new dimension to the listening experience, creating a sense of audio space that adapts to head movements.
Despite the impressive features, the high price tag may be a hurdle for some consumers. Additionally, the weight of the AirPods Max is on the heavier side compared to other options in the market. While the build quality contributes to this weight, it could be a factor to consider for users who prioritize lightweight headphones for extended use.
In conclusion, the Apple AirPods Max offer a premium audio package with cutting-edge features and a luxurious design. If you're deeply ingrained in the Apple ecosystem and prioritize top-notch audio quality, these headphones are a compelling choice, though the investment may give some users pause.
I would recommend this to a friend
Rated 5 out of 5 stars
Best headphones ever
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are amazing, I’ve had them for over a year and they still work great! I use them for the gym, to go on hikes and they still feel and look brand new. Just the aesthetic that they give says enough!!
I would recommend this to a friend
Rated 5 out of 5 stars
The best headphones
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible Sound Quality and Premium Build
I recently upgraded to the AirPods Max, and they have exceeded all my expectations. The sound quality is simply phenomenal. The bass is deep and rich, while the mids and highs are incredibly clear and balanced. Listening to music, podcasts, and even watching movies feels immersive, with a level of detail I've never experienced from any other headphones.
The Active Noise Cancellation (ANC) is exceptional. Whether I'm commuting or just sitting in a noisy environment, it effectively blocks out distractions, creating a peaceful listening experience. The Transparency mode is equally impressive, allowing me to stay aware of my surroundings when I need to, without sacrificing sound quality.
Comfort is another standout feature. The memory foam ear cups and breathable knit mesh canopy make wearing them for extended periods a breeze. I’ve worn them for hours without any discomfort or pressure, which is rare for over-ear headphones. The build quality is premium, and they feel solid and well-crafted in the hand.
The connection with my devices is seamless, especially with Apple products. Switching between my iPhone, iPad, and MacBook is instant, and the integration with Siri is a nice touch for hands-free control.
My only minor gripe is the weight—they're a bit heavier than some other headphones, but this is a small trade-off for the superior sound and comfort they offer.
Overall, I couldn’t be happier with the AirPods Max. They’re a perfect blend of style, performance, and technology, making them well worth the investment for anyone looking for high-quality wireless headphones.
I would recommend this to a friend
Rated 5 out of 5 stars
Lightning AirPods Max Wow!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Snatched these bad boys up before Christmas on sale $170.00 off. I also have the AirPods Pro 2, but even without all the features of the smaller AirPods Pro 2 which is great, the AirPods Max kinda blows away the Pros when it comes to Sound, Highs, Lows, Mid’s, Bass, and Noise cancellation. The gesture controls are simplified on these headphones. Only one complaint kinda. I, wanted the Blue color headphones, but I waited too long to pull the trigger on these. However, I equally enjoy the Silver headphones, and now I have no regrets. Is it worth it at $549.00 nope not for me, but if you have the money maybe. You’ll enjoy these much better if you can find these on sale over the USB-C headphones. I, have an old Apple lightning to 3.5 jack which works with these headphones. I, don’t think that Apple has made a USB-C to 3.5 cable as yet, but there is a cable for the lightning version of these headphones. Remember I have the old jack that came with the iPhone 8. I bought mines separately, and Apple even claims on their website that it works with the AirPods Max. $549.00 vs. $379.00, and now I can only find the Lightning version of these headphones for $399.99 still worth it. I really recommend these headphones which are premium built to anyone who can afford them especially on sale. These also auto connect with anything Apple as soon as I start listening from the next device, awesome!
I would recommend this to a friend
Rated 5 out of 5 stars
Me and my headphones
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Apple headphones I use them for the gym and for running they’ve lasted me so long and the noice cancellation is my favorite. I thank Best Buy for the opportunity to purchase these headphones.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Airpods
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 2 years, still my best airpods that I own to date. Lasts me so long, my mic is always clear (accdg to my work mates) and anc is better that I expected.
I would recommend this to a friend
Rated 5 out of 5 stars
Go for Open Box to save $100
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried Open Box item for the first time and was really surprised, I would say they're 98% as good as new (of course it's on your luck too). The packaging was good, came in an official Airpods box with Best Buy tapes on the sides with Open Box logo. On the inside the Airpods looked almost new, except the headband had turned slightly yellow because the headphones were used for 15-20 days by the previous owner (disadvantage of getting white or bright colors). The warranty can also be checked on Apple's website and you'll probably get more than 11 months coverage. And of course about the Airpods: the sound quality is top notch especially when you have Apple Music and you turn on the lossless audio mode. At this price, I don't think any other headphones come close.
Conclusion: For $100 off compared to buying a brand-new product the trade-off is very minimal, and I would highly recommend going for these, I mean logically you pay $400 for the new ones and you pay $300 for these which are almost as good as new, so why not?
I would recommend this to a friend
Rated 4 out of 5 stars
I love these headphones!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work so well and the noise cancelling is mind blowing. The only downside is they tend to slip a little bit and seem to have stretched out from wear, but that is normal. Overall love these and they’re totally worth it.
I would recommend this to a friend
Rated 5 out of 5 stars
Good investment
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have Beats a well but like these headphones better bc of the fit. The Beats hurt my ears since they fit extra snugged. I’ve had them for a while and are my go to.
I would recommend this to a friend
Rated 5 out of 5 stars
Lightning AirPods Max
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good product ! Isn’t heavy. The color is very bright and so sexy ! It’s really good headphone! I super recommend to anyone, especially who works on the phone or loves to running !
I would recommend this to a friend
Rated 5 out of 5 stars
Best headphones ever, period.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are amazing. I have tried dozens of headphones over the year and none compare to the Airpods Max. There is a big reason that these headphones cost $500+. I had tested multiple beats, sony, and Bose prior to buying these and the difference is like night and day. I highly recommend anyone who is not afraid to spend a little extra to purchase these headphones from Best Buy. Purchasing this item was very easy and came very fast for free as compared to other online retailers.
The sound quality on these headphones is unmatched, compared to most other headphones on the market. I am really looking forward to similar versions to these headphones. The spatial sound quality is unmatched.
The 20 hour battery life of these headphones is more than enough and I hardly ever worry about them being drained or falling too low in power.
The connectivity of these headphones is superb. They automatically connect to the last connected device as soon as you turn the device on, this makes things very convenient. I also wanted to add that you have a great feeling when you put them over your ears as your ears just plop right into the muffs.
At the end of the day, with all of the positives of this headset, it is definitely worth the price when comparing them to other brands. I highly recommend anyone else to purchase them if you are thinking about it and purchase them from Best Buy as they make purchasing speedy and convenient for everyone.
I would recommend this to a friend
Rated 5 out of 5 stars
AirPods Max
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphone are 100% worth the money
- amazing capability to noise cancel and also hear people very clearly on transparency mode
- extremely comfortable as they completely fit your ear lobe inside and cushion the rest. I have worn these for 4 hours straight and had no complaints
- the buttons are very accessible for changing the volume and pausing the song and also changing the noise cancellation modes
- the device never has a single issue connecting and it’s so fast to pair. Never have had issues with them connecting to the wrong thing or someone else’s phone
Overall these headphone have so many luxury features that make them very worth the money and there are even options to get them for cheaper with the open box offers.
I would recommend this to a friend
Rated 5 out of 5 stars
“AirPods Max: Unveiling Sonic Luxury and Stylish S
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Apple AirPods Max truly redefine the listening experience, effortlessly blending cutting-edge technology with unparalleled comfort. The noise-canceling feature isn’t just exceptional; it’s like having a personal sound sanctuary. It’s as if the world outside vanishes the moment you put them on, allowing you to immerse yourself fully in your favorite music or podcasts without any external distractions.
Speaking of comfort, the design is a masterpiece in itself. The memory foam ear cushions delicately mold to your ears, ensuring a snug yet gentle fit that you can wear for hours without any discomfort. The stainless steel frame not only adds a touch of elegance but also provides a lightweight and sturdy feel, making these headphones as durable as they are stylish.
And let’s talk about style—these headphones are a fashion statement. The sleek, minimalist design combined with a range of vibrant color options allows you to express your personality while enjoying superior sound quality. Whether you’re at home, commuting, or out and about, the AirPods Max elevate your entire look while delivering an audio experience that’s nothing short of extraordinary.
Additionally, the battery life exceeds expectations, providing an impressive duration of uninterrupted music playback. The intuitive controls seamlessly integrated into the ear cups make adjusting volume, skipping tracks, or answering calls effortlessly convenient. Plus, the spatial audio technology creates an immersive, theater-like experience, enveloping you in a 3D audio environment that’s hard to match.
In conclusion, the Apple AirPods Max aren’t just headphones; they’re a harmonious blend of innovation, style, and comfort, setting a new standard for what exceptional audio quality and design should be. Whether you’re an audiophile, a fashion enthusiast, or simply someone who⬤
I would recommend this to a friend
Rated 5 out of 5 stars
BEST ANC Headphones
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
THE BEST. Simply stated. I ordered these thinking they wouldn’t match up to Bose, B&O, M&D, and all the other Magnolia products and I was blown away. The hard thing to stomach is the price, but, they performed better than the rest. I’ve tested the Bose 700 series, Sony WH-1000XM4, Sennheiser Momentum, Bang & Olufsen Beoplay H9, Bower $ Wilkins PX7, and the Master & Dynamic MW65. None of them compare in sound quality, overall look, weight, and design. The Sennheiser Momentum headphones had a great bass kick, but that was it. The interchangeability of the AirPods Max really sells me on them as well. Ear paddings are magnetic and easy to replace, clean sleek design where you can add silicone earphone covers for protection. All around great design from Apple that I was not expecting.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Headphones for Kids
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these Apple headphones for my child, and they have been a great purchase. The sound quality is excellent, offering clear audio without being overly loud, which is ideal for young ears. The design is sleek and lightweight, making them comfortable for long use.
The durability seems solid so far, which is important since kids can be rough with their belongings. I appreciate the noise-cancellation feature as it helps minimize distractions during homework time. Although they are a bit pricier than other brands, the quality and functionality make them worth it.
Highly recommend for parents looking for safe and reliable headphones for their kids!
I would recommend this to a friend
Rated 5 out of 5 stars
White
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product for the price. They make an amazing gift.
I would recommend this to a friend
Rated 5 out of 5 stars
Airpods Max
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE THEM, i’ll be buy again in best buy
they have a good specials
I would recommend this to a friend
Rated 5 out of 5 stars
Great quality headphones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality is still nice after 3 years of usage. No complaints for the sound quality and the noise cancellation feature of the product.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Headphones I’ve Had so Far
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this sometime around November of 2023 and have used them long enough to be able to review them.
Personally, I wish I would’ve got black but the silver is very nice. The sound quality is great and the noise canceling sounds really good especially if you’re in a noisy classroom or environment. Very rarely for me is the connection a bit wonky but it’s never been a big deal. The only negative I can say is that make sure they are ALWAYS charged because once you slack and start letting the battery get lower and lower before you plug it in, it will start to die quicker than you think. And the silver is definitely prone to a lot of dirtiness if you don’t stay on top of cleaning them; but other than that I think they’re great! I’ve had both the newest Beats and these, and besides the price I’d 100% choose these.
One more thing to remember is that these are overhead headphones so people around will hear your music the higher you go, it’s like a little speaker if you’re alone and don’t feel like wearing them lol.