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Customer reviews

Rating 4.8 out of 5 stars with 3832 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the 12.9-Inch iPad Pro's impressive screen size and ease of use, along with its excellent sound quality and lightweight design. Positive feedback also highlights the device's speakers and battery life, as well as its ample storage capacity. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,831 reviews
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    best tablet ever !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was skeptical about the size of the tablet. When i went to best buy I saw it in person and was using it at the store since its on display.Felt great,fast,easy to carry even for its size. But when i purchased the ipad pro . I saw how long the battery lasts even while streaming media you get a good 10-12hrs . Put it this way, I used it for 3 days (4 hrs each day and 3 hrs on day 3 ) The battery is still on 47% . Very happy with this product but here is a tip, Never charge your tablet till it hits 10% atleast so the battery can last you a lifetime . And that goes for every chargeable battery . I took a photo to compare its size to an ipad air 2 . The ipad air 2 is a 10.1 inch tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to decide between two different tablets when I walked into the store. After looking at those two I started to also look at the iPAD Pro. After much comparing and talking with a very knowledgeable employee I decided on the Pro. I have never been happier with a purchase. It is so easy to use, has a great case that I can use both portrait and landscape (separate purchase), and it takes phenomenal pictures that are incredibly easy to edit. I would definitely recommend the Pro to anyone thinking of purchasing one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Dream machine for a professional illustrator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad Pro + Apple Pencil + the Procreate app ($6.99?) = the ultimate dream machine for an artist. Procreate can do most of the stuff that Adobe Photoshop can do at a ridiculous fraction of the price. Being able to sketch directly onto the iPad rather than on paper and then scanning it has cut my work time in half. Have heard good things about Astropad app, too. Would totally recommend this to an artist (even those who prefer traditional media), not necessarily to anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great iPad for magazine subscriptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main use for this iPad is sheet music. I download and save sheet music from Music Notes.com The iPad Pro is the same size as a regular sheet of music, it's MUCH easier to turn pages while playing the piano, there's NEVER an issue about light to see the music, and best of all, I can now do away with all the unsightly piles of sheet music. I would advise everyone to try this use for the iPad Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pad is light weight and has a bright display and the screen size is perfect. The touch screen makes it much more versatile than a laptop. It's very thin so the only downer about that is that it has no ports for USB etc. Consider purchasing the Logitech keyboard case to help it stand and pretty much function like a laptop the keyboard also lights up on the case but there's no way to use a flash drive on either one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    The best tablet bar none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, excillent picture. It's also super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Apple device ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a weirdo user for this thing because I use this in conjunction with an Apple pencil to draw and create illustrations. I've used a Wacom Cintiq for several years and it would drive me crazy because it was not a portable solution even with a laptop. With this little invention life is so much better I can sketch a drawing just about anywhere and the quality when compared to the Wacom products is surpassed. I thought I would hate having to use iOS as oppose to a fully functional desktop machine to get the versatile array of drawing tools but there are so many remarkably well engineered software applications for this that it hasn't been a problem. As far as using it for web browsing goes it's amazing it feels like holding a magazine which is such a strange feeling to have something that works this well it's great. My review of this is off the scale great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Excellent IPad Pro for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad Pro is fast and bold working on it gives you the feel of a lab top. It's sleek design and HD quality of picture with surround sound speakers when watching a movie are a music video will blow your mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another amazing Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to being the best iPad I've ever owned and an amazing drawing tablet. I found an amazing use for the iPad that I didn't even intend on using the iPad in this way when I purchased it -- that being using it as a portable dual display for my MacBook Pro. Using an app called duet I connect my iPad to my MacBook Pro and now I have an ultra portable secondary monitor for my MacBook Pro -- I can go to the coffee shop and work on some computer code, or write a report and browse the web on the secondary display it's amazing and makes me so much more productive when I'm on the go. The dual display functionality also works with PC laptops too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    This is nice device for a sales exective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to use and screen is very clear to old people. It is very nice to display products to customers. It's light, powerful and also attractive to customers. Using it makes me get more confident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screaming hot pad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the seamless flow of this tablet, it just works. I just got the apple pencil last week and it is opening a new world of wonder for me. I,m a semi retired engineer designer type looking for new interests and the iPad pro with the pencil combined with the Procreate app is a pleasure to have. I find myself looking for things to draw. The rest is just icing on the cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New features are nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple IPads, I like the favorite screens and the multi screens plus having all my apples linked. One day working, couldn't find my phone among my books so I answered on my Mac. I can see what is on my Mac on my Pro. With my MBA this works great, except Not so much when my 7 yr old got my email on her IPad mini that someone gave her for Christmas and then in my spare time I hang out and play. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    So in love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at new macbooks and laptops for months trying to decide what I needed to replace my current iPad and the ancient desktop pc I was only using for Adobe and MS Office for my Event Coordinating Business!! This is perfect and has more than met my expectations!!! The MS and Adobe access I needed with all the familiar iPad features I have been using since I started my business! Could go on and on!! The gold was an impulse purchase and I am smitten kitten with it too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my first I pad and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who woulsd like to spend a few extrav dollars for a great piece of equipment. If your vision is poor the magnifying is tremendous.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clean Crisp Sound in all ranges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are destined to be my favorite! They sound clear at all volumes no distortion. The Beats name (now owned by Apple) is synonymous with quality and carry a kind of geek chic that is too good to miss...got these open box from Best Buy for $115 minus -$30 in rewards from Best Buy made these normally $300 impossible to pass up! Highly Recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for Professional Photographer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are fantastic, iPad Pro is great for viewing photographs and video's . I recently purchased a book for a four hour flight to the coast and had no problem with the battery life. Very satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pro pad now just need the pro pencil when it come in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This tablet is perfect for my business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a freelance audio engineer and this tablet is is a tool in every facet of my business. I use it to interface with audio mixers as well as to work on all my paper work and a number of other things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Takes great clear and colorful natural pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great even I low light conditions pictures came out colorful and natural brightness is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Game changer. By far the king of the tablet world

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    own a lot of tablets from iPad, Lenovo, Samsung, etc.... For the most part, the Air 2 is the king of the tablet world until now. The iPad Pro is by far the ultimate tablet in every way. It's sooo far above everything else that it truly is a game changer. The speakers have low end and the spatial separation is so good between all 4 speakers that the media experience is totally immersive and surround sound like. The battery life is also outstanding with 12 hours of strait Netfix play at 50% volume and screen brightness from my initial testing. Then there is the speed. It is blistering fast. So fast that it makes the Air 2 seem slow and the Air 2 was significantly smoother and faster than anything from Samsung. The Pro CAN be a laptop replacement depending on how you use your laptop. The speakers on the Pro are certainly better than any laptop in clarity and fullness. Split screen apps look like two separate iPad Air 2 running side by side. Pip looks like a Mini 4 playing a movie floating independently on the Pros screen while you do other work. I can certainly run most of my business with the iPad Pro. Factor in the ipencil and Pro keeps establishing a new element to a Pro tablet. I am hyper critical with my tech tools and I can find no fault with the Pro. The more I use it the more it is impressive. Its certainly worth the price of admission. FYI..I own a Pro Gold 128gb.

    I would recommend this to a friend
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