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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the sound quality, wireless connectivity, comfort, and affordability of the Geek Squad Certified Refurbished AirPods. They appreciate the great sound, the convenience of not having wires, the comfortable fit, and the reasonable price point. However, some customers have concerns about the packaging, cleanliness, occasional defects, and scratches that may come with refurbished products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 979 reviews
  • Rated 4 out of 5 stars

    Apple is apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The qaulity is good as much as I expected. nothing suprise functions. I've been using this for a month with my mac book and iphone. I was expecting to switch over very somehow magically, but everytime I switch to one device, I have to switch manually. sound quality is same as the earpod, but little heavier than earpod so, not that comfortable for long time wearing them. Also, battery doesn't last that long. about 4 hours if you keep listening them 4 hours from fully charged. also sometime one pair dies first, so you have charge them as a pair anyway. I bought them as used one trying to save some money. I like apple products, but too expensive for me. I would recommend trying to buy something else if you want to save some money with better sound quality. there is nothing special for pairing with apple products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurbished and Winning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great discount buying a factory refurbished product. Apple is a great brand to trust when buying refurbished and these airpods don't disappoint. Flawless pairing to my phone and the battery life has been incredible. Sound quality is great and phone calls have even been completely fine. Extremely convenient set of headphones, as long as you aren't forgetful and lose small objects frequently. 5/5 from me!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great quality for bluetooth and the siz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These puppies are really nice. They do not fall out of my ears even when I play ball and or workout. The sound is about as good as you would wish for being so small. Stay charged decently.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Great for Apple lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, comfy, and in general, super convenient! They could have more bass, but it's a design shortcoming...either way, the tech in these little things is amazing! Recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried the copies and the other brands since the Airpods were so hard to get. They exceed my expectations. The Airpods sound good, pair seamlessly and integrate well with my X.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IN LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a pair of these for myself. I fell in love. My nephew is starting to really enjoy apple products and he wanted a pair. So i ended up getting him some for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than power beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound better, feel better, just overall better....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality, convenient, sounds good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my Apple Airpods. The quality is great, and the sound is equivalent to the wired Apple headphones. There are a little sensitive to my ears though. Might be the extra weight on my ear lobes.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Fit

    Rated 5 out of 5 stars

    air pods are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updgraded to this from the JByrd bluetooth earphones. These are amazing. Connect to phone super easy just by holding it close. Then it is automatically connected to your icloud account with your name on it. I use these for running and they are completely secure, they dont call out or need to be adjusted at all, I am very impressed. I purchased both the new and the refurbished and both work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods. Very compact and easy to use. Best headphone I ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Just Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of the regular earpods and having a Iphone without a headphone jack really limits my choices in earbuds. That being said, these work well with my i-devices and the sound is pretty decent , getting a good fit for a poor fit can result in too little or too much bass and loss of clarity. also it's important to keep them clean. for sound isolation I would say the beats X work better, then again, totally different style all together

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I have an Android phone and I still got them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods memes have spoken and I was not able to be ostracized for not having them. On a serious topic, these are great. DO they look stupid, yes they do, but they work and they are great for people with an ios device. I personally am not the biggest fan, but it works and it works better than I expected. Highly recommend getting the refurbished ones (ONLY FOR THE PROTECTION PLAN). Yes, they work like new, but the real bonus on top is that if they break, unlike the new ones in which best buy can't help you, with the protection plan, you could upgrade to the new ones coming out soon or get something else. The protection plan is amazing on headphones from best buy, so I would go for these just for the added benefit for being able to get them protected for 2 years from best buy since you cannot do that on the new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great and versatile headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my iPhone XS. I wanted something that was small and easy to carry around. I like how quick it takes to connect to the phone. Set up process was a breeze. I wear these while running on the treadmill and they stayed on pretty well considering no wires. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound good feet very good battery life and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Like New and still working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Airpods! The only headphones I will use unless I'm working out then I use the sports (Jaybirds) Easy to carry around and fast charge times. I think I get about over an hour or so before you get the low battery beep for both convo and music listening. Great sound quality overall and connectivity to your iphone is just magic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome earphones with iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted, they work seamlessly with iphones. Open it one and it automatically connects. I bougt them solely for the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy,super good quality and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fancy gadget for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think all apple products speak for themselves... However, certain gadgets need to be put test through usage that I am trying to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my kids for Christmas, as I was loving mine. Works great. Super easy to pair, and the charging holder is genius. When I get calls while paired to my phone or Apple watch, people can hear me so clearly (and I them) that they think I'm on my phone. LOVE THESE!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great! works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great item. awesome gyukyugoyufygeyukgygrfyyyyyyyyywegyrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrruk

    I would recommend this to a friend
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