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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the sound quality, wireless connectivity, comfort, and affordability of the Geek Squad Certified Refurbished AirPods. They appreciate the great sound, the convenience of not having wires, the comfortable fit, and the reasonable price point. However, some customers have concerns about the packaging, cleanliness, occasional defects, and scratches that may come with refurbished products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 979 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am very pleased with the apple ear buds. They do not take long to get a decent charge, a full charge lasts a long time, and sound quality is good for an ear bud. My only complaint is that if you wear them for a long time (think flying on a travel day), I started to have some minor ear discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my son and he loves them. They fit perfectly and do not fall out even when he is running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly with my iPad and iPhone. Connects quickly and easy to switch between devices. Long battery life, warns you when almost discharged and charge very quickly. You can charge one at a time while listening with the other with no lapse listening to recharge. Good sound quality and volume.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several brands of earphone/earbuds and Airpods are by far the best. The work flawlessly with any device and the battery life exceeds that of other similar Bluetooth earphones. The sound they produce is about an 9/10. The geeksquad made these "refurbished" Airpods like new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these refurbished AirPods and saved about $20 dollars. With the quality guarantee that Best Buy offers we can't be more pleased. These have been working perfectly for about two months now. Time to buy a second pair for myself now. The daughter has these for herself now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great purchase for on the go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because they were cheaper and they worked okay. they weren’t perfect but i’m not one to complain when something doesn’t work perfect. if it’s functional i’m happy so that was great. the fright pod went out for a whole butterfly i got it working! overall i was super happy until someone stole them:(

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    airpods FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, so easy to use. syncs great with the phone. would like it to feel a bit more secure in the ear, but otherwise great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for work when your constantly moving. They’re light and sound very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    good little headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another solid product from apple. case not only stores the headsets but also serves as a battery charger. voice quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Great refurbished headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly without fault! I ordered these for my sister and they were fully charged out of the box. No troubles connecting to her phone. Battery life is as good as new. Why wait for the next gen? Save money by buying these and enjoy the magic of AirPods!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Beyond Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever owned, battery life is just unbelievable and no hassle trying to get them to communicate. It just works, flawlessly, effortlessly and design exceeds innovation. These AirPods are in their own classification unlike any other. Great job Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Expensive but worth it. Great ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive but well worth it. I had some cheaper knock off version and they were garbage. They did not connect did not charge did not stay charged. Do you do all of the above and have a very good quality sound. They are well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Fantastic headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this purchase. Extremely easy to use and has outstanding functionality! I use them practically every day. Battery holds up extremely well and is not a hassle at all. Very comfortable fit which allows them to be worn for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My wife loves these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife as a surprise and she loves them. Easy to pair and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones automatically connect to your phone as soon as you open them.. great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than powerbeats in my opinion i love them..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earphones. So easy to set up. Actually, automatically sets up to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a stupid idea because certainly they can't work as well as standard wired earbud, and certainly they would be lost. I've lost 1 twice, but miraculously found it both times. But I'd buy another set if I had to. I wear them all the time, never turn up the volume too high so save my hearing, and can still carry on a conversation while listening to NPR. Or pull one out of my ear, and the program is paused. Good audio for grocery shopping or listening to movies on a plane. Or talking on the phone. Everyone's wearing them on TV Zoom interviews! They should come in an assortment of skin colors though. White is easier to find if dropped, but too bright sticking out of your ears. But Apple is all white. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Stays in ears well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are worth the money! These sit well and secure and have pretty good sound, could be a little louder but these are the best I’ve ever tried

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    I love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best Bluetooth headphones I've owned. They connect easily to very thing and they never seem to die. They don't fall out my ear and I got a 2 warranty if anything goes wrong I'm covered. Buy these now don't wait!

    I would recommend this to a friend
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