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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 3.8 out of 5 stars with 75 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers have good things to say about the condition and performance of the Geek Squad Certified Refurbished MacBook Air, with many noting it looks and runs like new. Positive feedback also highlights the laptop's ease of use. However, some customers reported issues with battery life and the solid-state drive's storage capacity not matching the advertised specifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 75 reviews
  • Rated 5 out of 5 stars

    Bought it for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new macbook air! Refurbished but works new! Im using it for school in August and i use it for small things here and there! Looks new and works great. Battery life does die a bit quickly but i turn it off to perserve the battery, im okay with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Expert Service, Unbeatable Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. It came in quickly and was exactly as described. I had purchased this MacBook for the ease of photo editing as I already had an iPad also purchased from Best Buy about two years prior. Best Buy has always come through for me whether I was purchasing new, refurbished, or open box. 10/10 Experience Would purchase again & would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Ssd

    Rated 1 out of 5 stars

    This product is not the one in the pictures.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a MacBook i5 512GB and they sent me an i3 216GB. Brothers, check your products. The product was used and they did not tell me about this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    computer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works but has shown some signs that it may not last too long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air 13.3"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of my Apple MacBook AIr 13.3" laptop was an extremely smooth and easy transaction with Best Buy. I wanted to replace an older MacBook that's battery kept going out. I am very pleased with the condition and battery of my new MacBook Air. It is nice and lightweight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trashy & not a Refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing by BestBuy, I didn’t know the BestBuy has lost his value that bad, purchased a Certified Refurbished MacBook Air 13.3” And it made my kid very disappointed seeing the condition of the unit after opening the box excitedly. I understand refurbished items has some wear and tear but item I received is in trashy condition, and shouldn’t be sell as refurbished specially on BestBuy’s platform. Returning it sadly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maccreview

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my needs. Small enough to take on trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, ample storage, good battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for work, and this refurbished MacBook Air was the perfect fit. It’s fast plus has ample storage and a decent battery life. I mostly use Chrome vs. desktop apps and have had no issues. It’s great for those looking for a reliable computer that won’t cost them an arm and a leg!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! MacBook works well. Cord provided was clearly used is my only complaint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong storage capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer overall. But the storage is 256 GB, not 512 GB as advertised. Online support did not help with replacement

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came in great shape. The set up was very easy. I have used it for weeks and it is very good. I have many Zoom meetings and use many screens. It is quick. It is small but I wanted that so it was easy to put in my bag and go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad, just kinda outdated and not really good if you want to edit photos/videos. But for general use it's good to go

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This model runs too hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day after we got this laptop, we noticed that it was almost always hot to the touch, and its fan was blowing hard. It turns out that on Apple’s support forums, this model is known for this behavior. Having owned only Apple computers since 1989, I was shocked, because no other computer I’ve owned has run so hot for so much of the day and night.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-Owned iMac Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pre-owned iMac Book online from Best Buy. It has been a couple of months since I purchased it at this time. I have never had any issues at all! Best Buy was great and made it so easy to decide which laptop was best for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MacBook Air

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, works great for my school work. Its lightweight and easy to carry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job, but slow and clunky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived relatively timely and works. That being said, it's a bit clunky and slow. I don't do anything particularly special (email, office applications, occasional EMR use for hospital work). I have an MacBook Air, which I bought new, and is similar age to the refurbed one I bought, and my OG one is superior to the refurbed one I got from best buy. So it works, but it's not stellar.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast and Macbook is in good condition. Battery life is horrible but overall good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready for pick up earlier than expected and I absolutely love it. It looks completely new, fresh out of the box. It’s running smoothly and I am so happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great used laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked so good and didn’t had any issues at all. Used it for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished MacBook Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good just had a few scratches and nicks

    I would recommend this to a friend
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