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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $399.00

Customer reviews

Rating 4 out of 5 stars with 87 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and condition of the Geek Squad Certified Refurbished Apple Watch Series 5 as positive aspects, with many stating it works perfectly and looks practically brand new. The band size is also a good fit for some customers. The most common concern is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 87 reviews
  • Rated 5 out of 5 stars

    Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple Watch, and I'm seriously impressed! It's a fantastic device for everyday use, whether you're a fitness enthusiast, a busy professional, or just someone who loves to stay connected. Here's what I'm loving The Apple Watch is seamlessly integrated with your iPhone. It's so convenient to check notifications, answer calls, and control music without having to take your phone out of your pocket. * **The Fitness Tracking:** The Apple Watch is a great fitness tracker. It accurately tracks your steps, heart rate, and calories burned. It also has a variety of workout modes and can even track your sleep. * **The Health Features:** The Apple Watch has a variety of health features, including ECG, blood oxygen monitoring, and fall detection. These features can be incredibly helpful for monitoring your health and staying safe. * **The Customization:** You can customize the Apple Watch to fit your style with different watch faces, bands, and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My First Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it hard to align this watch with my iPhone. Instead of aligning it with my phone, I set it up manually and I got it to work. So far, I am happy with this watch. Will upgrade Apple Watch 9 series later. Other than that, I enjoying this watch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Inseparable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable with my Apple Watch, it reminds me of things I forget, the only thing is the battery runs out in a day.

    I would recommend this to a friend
  • Pros mentioned:
    Band size

    Rated 5 out of 5 stars

    Refurbished Apple Watch Series 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came late. However, the watch worked wonderfully. Upgraded watch and then learned you have to upgrade your phone to at least an iPhone 11. Watch came with large and small band as well as charger. No charging box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch, I really liked it, it works perfectly, it has very good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches not looks like new it looks used so hard

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it - not even kind of worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the recommendation of a Geek Squad employee, I ordered a refurbished watch instead of paying to replace the battery in the one I currently own. What arrived was a poor condition (barely) watch. The watch was full of scratches and it, the band, and the charger were filthy. Upon return to store, I was told that it’s “hit or miss” on quality and that Apple only looks to see if it works and then it’s sold. No mention of any testing or cleaning on behalf of Geek Squad. I never even turned it on to see if it worked - so disappointing. The fact that the store didn’t even seem surprised at the condition is really the worst part. They should be embarrassed to sell something like this as certified refurbished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Apple Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Apple Watch, I gladly recommend you buy it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple watch damaged and dirty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch face was scratched all over and was filthy. Looks like someone just took it off after wearing it for months straight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It js scratched very bad and its dirty dust it everywhere and its just not worth the money buying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical since it was pretty cheap even for a refurbished item. But it's in better condition than I was expecting. I'm making this review the same day I got the product. Upon opening the box, I immediately noticed it was missing the 5W adapter, but that was solved quickly by going to a store and asking staff about it. They gave me a power adapter and problem solved. I'm not sure about other problems yet, but so far the only wear and tear I see is there are a few small scratches at the bottom of the screen, and the battery capacity is 89%. Much better than I was expecting! Worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh - Get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works fine and came in a timely manner. Watch screen and body had a few scuffs and scratches on them. Also battery is only working at 80% capacity - expected a new battery to be placed inside while being refurbished. The 4 free months of apple fitness will only load as 3 free months despite the fact I have never used it. When going to complete the sign up it says 1 month free trial and 2 months paid, totaling to 3 months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great starter watch for teen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch overall my teen loves it. The only bad part is it dies a tad bit faster than my watch. If she’s working out it lasts until about 6.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    don’t know how i feel about this purchase now tbh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well i’ve had this watch since april 20th of this year and it worked fine for the first 2 weeks i would estimated. the first thing i noticed was that the battery would drain super fast. like at the end of the work day @5pm , it would be on 9-10%. but my sister’s watch (not purchased from here) would be on 50%. second thing i noticed was while i was at work one day it just vibrated and blacked out , i could not get it to turn on for a few minutes. when i finally got it turned on the battery percentage was much lower than it was before it blacked out. i thought about returning it multiple times , but when i finally did the return window was closed. so i guess i have to deal until i upgrade soon from somewhere else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! I have had the Series 3 since its release and this was my upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had for a good time now and still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch Series 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Watch fits perfectly around my wrist I use it to workout track my heartbeat sometimes and even sleeping to keep track of how many hours I get a night.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Home Run for the Geek Squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was purchased refurbed but looked brand new. Works perfectly. Best Buy and the Geek Squad hit a home run on this one. Thanks David

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Andreas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is the best thing that I have gotten it works very well don’t have no scratches no nothing it comes fresh and great quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished Apple Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last as long as anticipated, however with it being refurbished I knew it wouldn't be brand new. Love the color and love it so far, big upgrade from my previous apple watch.

    I would recommend this to a friend
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