Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 612 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its excellent performance in these areas. The large screen size and ease of use are also frequently cited as positive aspects. However, some users find the phone's weight to be excessive. A few customers also mentioned the high price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 612 reviews
  • Rated 5 out of 5 stars

    Someone pinch me!!! I have to be dreaming!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i thought Apple cant top the previous model.. Well wrong they always out do themselves over and over . From design to how it operates not to mention that camera. No need for expensive equipment and professional photographer. With the iphone anything is possible. And everything else is now opportunity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a very fast processor and if it could split screens it would easily be able to control many apps at once

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone so far. I take a lot of videos & pictures due to my job (barber). Pictures quality is insane. My favorite mode is cinematic videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great time Great taste Great pictures..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and I loved the phone very easy and convenient to use. And lastly, very luxurious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 ATT stores, I finally found it at Best Buy. I love the color and the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Love the iphone 13 pro max

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning Display: The Super Retina XDR display is vibrant and bright, perfect for streaming and gaming. Camera Quality: Exceptional camera performance with great low-light capabilities and impressive zoom features. Battery Life: Lasts all day, even with heavy use, which is a big plus for busy days. Performance: The A15 Bionic chip ensures smooth performance for apps and games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Converted an Android user to iOS.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked : Fit and finish of the iPhone 13 Pro Max has to be the best on the market as of March 2022. It's not light, and it just feels perfect in my hand. I like the flat edges of this phone, and honestly it just looks really nice compared to some of the iPhones of yore and was enough to convince me to dump my usual choice of going with a Galaxy in favor of something different than the usual. Plus Sierra Blue is really pretty and it reminds me of the Zephyr Blue Metallic paint on the 03-05 Toyota Celica. Kinda wish it came in Midnight Green, that color was so cool. Everything about this phone feels function forward on the outside. The A15 is a really snappy mobile processor, for everything that I do it doesn't even seem to stress the thing, much less clog the ram up be it 6gb or 8gb depending on what source you ask. For most of us, myself included, it'll take age to slow down this iPhone. The display is nice, 120hz so playing a few mobile games look great on this as well as watching a youtube video or two. Also the battery life on this phone is insane, I am on day two of not having it on the charger and it's hit around 36% and I use this phone for some critical functions of my job (calls, task management, ect) so there has been a consistent load on it outside of when I sleep. AirPlay is awesome by the way, hands down one of my favorite features is being able to quickly and seamlessly slip between my car's stereo and a pair of head phones. Also the speaker quality is pretty dang nice too! The camera might be the next best thing next to the design for the 13 Pro Max. Low light looks pretty good when I take pictures or use it for videos. There are neat short cuts like tap back which I use to turn on the flashlight on the phone, it's not the brightest thing but it does a good enough job. The screen responds nicely and taking videos of my dogs running in slow mo has never been so entertaining, plus the camera taking a mix of photo and video has earned some giggles too. What I hated : So the first thing I am going to get out of the way is that I came from a Galaxy S10+, everyone that I have talked about iOS to has claimed that it is either a different beast altogether (Not really) and that it is more functional than Android by far (I wouldn't agree or disagree with this). Organization is NOT something I would say iOS does well, with Android you have the App drawer, with iOS I have made different folders and prayed that my goldfish like memory wouldn't end with me trying to find one of the many apps I use. Stacks/Widgets aren't bad, but I feel like Android does this better as well. This isn't exactly something I would call bad, but it was enough for me to second guess this phone after a couple of days because my organization of all the apps I use was driving me nuts. For a company that focuses on the idea of things "Just working" I think Apple needs to take a look outside and make some minor tweaks to perfect iOS. I also kind of miss my custom roms for Android as well but anyone with two functioning brain cells knows why Apple doesn't allow that sort of thing. Also 3rd party apps don't always work even if you approve them and for crying out loud allow us to emulate or VM older versions of iOS for older apps that can be found on the App Store! I was looking forward to trying Doom II RPG on this phone but iOS 15 isn't compatible and I am too lazy to find a work around at this time. I really like the way this phone feels in my hand though, and if I had to buy another phone again (please no) I'd stick with the 13 Pro Max cause I like it THAT much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 love this phone. Fab cameras. Fab size. All around a stellar phone. Beautiful colour! Also the battery life is great. Have had this phone for 2 years and it’s never failed me like my previous iPhones have after this long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Ball Dropped.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest Opinion: The phone of compromises Apple dropped the ball on the camera. Try taking lowlight photos especially with a person in them, the “smart HDR” over processes and blurs the subjects skin. My older iPhones never had this problem. The processing cannot be removed from the photos either. It oversharpens and over saturates often. It made the Disney castle look like a 3D rendering. I would not complain if this was a $500 phone, but it is $1300 after tax for the Pro Max 256GB. YouTube tech reviewers are all paid, i didn’t see one, point out the flaws in the camera. Not even mentioning the lens flare it puts on random photos. Apple added this massive camera bump for it to take mediocre photos? The plus is the battery life as we all know, it has stamina for days. The compromise is the weight. Both Pro’s are ridiculously overweight, they should’ve made the phones out of aluminum to save weight and kept the bigger battery. I’m sure this was the plan and will be another reason to “upgrade” to the lighter iPhone 14. Display quality is the best I’ve seen on a phone and does not give the PWM headache like the 12 series OLED did. Speaker quality is excellent, call quality is excellent, signal is decent, AT&T is mediocre. 5G is still a gimmick on AT&T. Design is great but not ergonomic. It cuts into your palm like a cold brick. After 15 years of iPhones, you would think they would go all out and make just one with no compromises, nope. Instead they hook you along every year, upgrading in a few key areas while purposely downgrading other areas as a part of planned obsolescence.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched up from the 11. Didn't think I'd want or like the ProMax but glad I got it. Excellent camera, display, storage and ease of use. Battery life is amazing! Twice as long as my 11. The bigger size and little extra weight actually feels good and solid. Still fits in the pocket well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    The best iPhone available!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is beautiful but it’s what is inside that is amazing! From the 120 refresh rate to the lighting fast processor to the Camera setup. Ohh and lets not forget the battery life. I am getting two days use on a single charge!!It’s the best iPhone that have ever used I actually passed on the iPhone 14 Pro Max because the battery on the 13 Pro Max is incredible and because I can change my sim when I need to. I absolutely recommend this device to anyone who struggles to get through the day without charging. Get it!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! A bit heavy with a protective case but VERY pleased with quality of images. Quick learning curve for using an iPhone without a home button. Suggest you have someone show you how to open SIRI quickly, go back to 1st screen, and to close open windows, takes a gentle touch in the correct location on the screen. The battery life is amazing. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    LOOOVEEEE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mai far I love my new phone! The higher refresh rate makes it so much more exciting to use my phone. Love the camera and the screen size.. always go Pro Max!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the 1 stars! Get yours!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Don't listen to the 1 star reviews** its all about how they didn't get the phone on time, and not about the actual product. Coming from the iPhone 12 pro, this is definitely worth the upgrade if you are always on the go with work and phone calls, as the battery life is amazing. The speed of the 120hz refresh rate and the A15 chip is nothing short of fantastic, so if you are on the fence with getting one, definitely pick one up you wont be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Iphone Yet

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iphone 13 pro max are great. You can go 3 days without recharging. Camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iPhone Yet

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iphone 13 pro max are great. You can go 3 days without recharging. Camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    iPhone battery life is impressive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was due for an upgrade. Coming from an iPhone 8 this iPhone is like light years ahead of that. Better camera, screen, battery and processor. All those aspects were impressive but what stood out was the battery life. The battery life is very impressive as I rarely have to charge the phone daily. I usually charge it every other day and I’m a moderate user.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Customer review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place to buy any essentials/ daily needs. I ordered a iPhone 13 Pro Max online & got my phone shipped out to me fast! I love this phone it has amazing cámara quality & I have had no problems with it. In store their customer service is amazing, really recommend shopping at Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Apple Pro Max 256gb with amazing battery life.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly well designed phone with one of the better selfie cameras. A bit heavy, with a bit smaller notch; facial Apple security software updates. Water resistant, and two day battery that is among the longest lasting in the field. And a very clear and loud speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I phone 16 it’s super the photos come Out great the bolum are perfect

    I would recommend this to a friend
Sponsored