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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 248 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the iPhone 14 Pro 256GB's camera quality, citing numerous improvements and versatile options. The battery life and ease of use also receive high praise, with many users highlighting the phone's convenient size and appealing colors. Positive feedback also focuses on innovative features like the Dynamic Island and the overall smooth performance. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 248 reviews
  • Rated 5 out of 5 stars

    Works perfectly. This color pops!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother ended up switching from a Samsung Galaxy S22 to this iPhone 14 Pro. The phone performs perfectly well, and the color looks even better in person! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    IPhone 14 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered this phone and I love it! The camera’s quality was an HUGE upgrade compared to my IPhone 11 Pro. The gold color was metallic like just like how I expected it. The battery life is good as well. I charge my phone every 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Size

    Rated 5 out of 5 stars

    iPhone 14 love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, fast, easy to use and perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    14 pros are the real deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone! After owning an XR for a little over 3 years I figured it was time to pull the trigger on an upgrade and I’m glad I did. Major improvements in pretty much every aspect and the dynamic island has been a welcomed surprise. Definitely recommend this phone to anyone looking to upgrade from an older model

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    iPhone 14 pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good phone, quick as well as snappy! Thanks Apple

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 12. The Pro camera is much better. Everything works as an iPhone is expected to work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    14 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just decided to switch from 12pro max to 14 pro for a change.. loving it.. smaller and hamdy..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent photography

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 Pro takes amazing pictures and has a great screen however the camera bump is quite large. Regardless I love this phone and was a great upgrade from my iPhone 12 Mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great devuce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! I was a Samsung user until recently

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 14pro from Best Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product: iPhone 14 Pro Store: Best Buy I recently purchased the iPhone 14 Pro from Best Buy, and I must say, I'm extremely impressed with this device. The phone's design is sleek and elegant, with a beautiful edge-to-edge display that truly enhances the visual experience. The ProMotion technology provides a smooth and fluid scrolling experience, making interactions with the phone incredibly enjoyable. The camera system on the iPhone 14 Pro is outstanding. The improved sensors and advanced image processing capabilities result in stunning photos with exceptional detail, vibrant colors, and impressive low-light performance. Whether you're capturing landscapes or portraits, this phone excels in delivering high-quality images. The performance of the iPhone 14 Pro is top-notch. The A15 Bionic chip, combined with ample RAM, ensures seamless multitasking and swift app launches. The device handles demanding tasks effortlessly, making it a perfect companion for power users and enthusiasts alike. The battery life on the iPhone 14 Pro is noticeably better than its predecessors. With an optimized power management system, I can comfortably go through a full day of moderate to heavy usage without worrying about running out of battery. Additionally, the fast charging capability allows me to quickly top up the battery when needed. The integration of Face ID continues to impress me. It works flawlessly, offering a secure and convenient way to unlock the device and authenticate various transactions. The facial recognition technology has been further enhanced in the iPhone 14 Pro, making it even more accurate and reliable. Overall, I'm extremely satisfied with my purchase of the iPhone 14 Pro from Best Buy. It delivers on its promise of cutting-edge technology, superb camera performance, excellent battery life, and a seamless user experience. If you're in the market for a high-end smartphone, I highly recommend considering the iPhone 14 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Iphone 14 pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 Pro is a fantastic upgrade! The Dynamic Island is innovative, the 48MP camera captures stunning detail, and the Super Retina XDR display is vibrant and smooth. Performance is lightning-fast with the A16 chip, and the battery easily lasts all day. A true premium experience!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPhone 15 Pro Max — Easily the best iPhone ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll make this easy — if you have an iPhone 13 Pro Max or older, you MUST upgrade. In every way, this phone is a step forward. I never thought my 13 Pro Max was slow, until I used the iPhone 15 Pro Max. It “feels” like its 100% faster. Thats not scientific, but its a real-world impression. Graphics, cellular data, WiFi, and even load times will feel insanely fast. This is the first iPhone I’ve ever owned that feels like it will last 3-4 years in terms of performance. Get it. You wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what I wanted and expected. Everything works, camera is good speed optimal and size is perfect, happy purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    IOS after 11 years on Andriod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell rep at my local BB store was awesome! This was my first IOS phone after 11 years on Android. It was a huge change, so there's a lot to unpack here. The phone is great and I understand why so many people own iPhones now. It would be a perfect phone if they could take what Samsung does so well with their phones and vice-versa. The camera is hands down the best I've ever used. The phone is very fast and snappy. No lag ever. They have a huge lead over any Snapdragon processor. Pros: Ease of use and better communication with other iPhone users. Very fast, even with a ton of apps running Camera is amazing Size (small form factor compared to Galaxy and iPhone Pro Max) Cons: Screen is not as durable as Galaxy. Highly recommend a screen protector. Lack of customization (home screen grid size) Locked into the Apple environment, even with picture file types, text messages, etc. Good luck migrating all your texts over. I managed, but it was not easy. There are little things that iPhone just doesn't do compared to Android, more quality of life functions, not necessarily a deal breaker though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Camera, very fast phone with decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal phone and perfect size! The camera is excellent and battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Pixel vs IPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos and videos are amazingggg. Very easy to use. Got this for my boyfriend who went from pixel to iPhone, he says hardware is nice but software isn’t as good at pixel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Quality and assurance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone and the color. Best Buy made it convenient to purchase and pickup at the store specially when the apple stores were packed and had long lines. Battery life is good and camera is even better. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    over all worth the trade in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all worth the trade in. i don't like the way iphone makes there products obsolete after a few years so I usually wait until I have to upgrade. But the camera is great on this new phone and I dig speed. TMobile offered a good deal too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Nice little upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from an iphone 12 the 14 Pro was a nice little bump. Eapecially for light gaming and photography. Combined with ios 17 its a nice device to go about my business during the day.

    I would recommend this to a friend
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